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Autohaus BMW - Service Center

St. Louis, MO

4.7
2,101 Reviews

2,101 Reviews of Autohaus BMW - Service Center

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October 08, 2023

No problems at all from scheduling to pickup. The was completed in an impressively short time, I was well informed of status along the way, and the my car left the shop looking great. First rat More

by erikacc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thanks for the review! We always strive to give our best to help our customers and I'm glad that we exceeded your expectations.

October 07, 2023

Reliable, trustworthy and efficient describes my experience with the Autohaus service department. Their work is performed professionally and rarely exceeds their estimates of time and cost. BMW serv More

by Docboss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Autohaus BMW responded

Thank you for highlighting our outstanding customer service in you review! We'll pass along your compliments to our team. Look forward to serving you again.

Nov 07, 2023 -

Autohaus BMW responded

Sorry that you are having issues with your wife IX50. please call Autohaus BMW and ask for Todd Feuerhaken, he's the service manager. the phone number is as follows 314-727-8870

October 05, 2023

Great service! Can’t asked for more. Greatly appreciated! Very thoroughly and detailed. Highly recommended! More

by Htiffany1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thanks for the review! We strive to give our best to help our customers and I'm glad that we exceeded your expectations.

October 04, 2023

I appreciate the service representative Trying to accommodate my schedule. Work was well done. Thanks More

by Pmgleich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
4.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thanks for the review! We really appreciate you being a customer and helping to share the word about us. We're here for you anytime!

October 03, 2023

Autohaus is always quick to get my service completed. The guy estimated an hour and fifteen or so and was right on the money. It did take me a bit more time than normal to get checked in, though. Indid More

by Mersmadp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thanks for the review! We are happy to be of service and look forward to the next time, take care!

October 02, 2023

From the time I drove up to the dealership I had nothing but a good experience starting with my service person that signed me up just excellent very pleasant I would definitely come back to our house again More

by whatdoulike_1999
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thanks you so much for the great review! If there is any other service we can provide for you, please get in touch with us!

September 30, 2023

The service agent Andy was very good and attentive to the details and took care of my needs More

by Francis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the 5-star review and recommendation regarding your BMW Service visit, Francis! We appreciate the opportunity to serve you and thank you for choosing Autohaus!

September 29, 2023

They are great. Chris Clem is fantastic. He is the best. He is honest, respectful, caring. Just simply amazing. More

by mh47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the 5-star review and recommendation regarding your BMW Service visit with us! We appreciate the opportunity to serve you and thank you for choosing Autohaus!

September 26, 2023

Always great, fast service. Very nice waiting room with snacks and drinks. Video review of service More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the 5-star review and recommendation regarding your BMW Service visit, Rick! We appreciate the opportunity to serve you and thank you for choosing Autohaus!

September 24, 2023

They can provide us a good service that we want, very professional. The people who work there are very friendly and my agent Evan, and the lady called Sarah are professional and nice to us. Tha k you so More

by mandywmany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan & Sara
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the 5-star review and recommendation regarding your BMW Service visit with us! We appreciate the opportunity to serve you and thank you for choosing Autohaus!

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