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Autohaus BMW - Service Center

St. Louis, MO

4.7
2,101 Reviews

2,101 Reviews of Autohaus BMW - Service Center

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November 02, 2023

Service tech was great, staff was prompt and delightful. Techs were spot on and accurate with their diagnosis l. More

by nicholas.mcknight1981
Recommend Dealer
Yes
Employees Worked With
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Autohaus BMW responded

THANK YOU FOR A WONDERFUL RATING !

October 25, 2023

It just feels great to find a dealer you can trust. I can leave the car for weeks and not worry about it, they’ll do the repairs that are need it and do them to perfection. Thank you Mr.Todd Feuerhaken More

by Flo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I know everyone there and they’re awesome
Nov 02, 2023 -

Autohaus BMW responded

Thank you so much for the 5-star review.

Nov 02, 2023 -

Flo responded

Well deserved

October 24, 2023

Doing a oil change and tire rotation on my 7 series, got me in and out in a timely manor and everyone was very professional. More

by Lexus of Cool Springs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Autohaus BMW responded

"Thanks so much for sharing your experience with us." We really appreciate the excellent rating.

October 23, 2023

Autohaus is the best dealership around. Sales and service are excellent. They provide a live video of the service work More

by jm1fisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Pittman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Autohaus BMW responded

"Thank you so much for taking the time to leave us feedback."

October 23, 2023

Visited for the first time and have been to several BMW dealers. This place gave me the best experience and service. More

by allwe0201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Autohaus BMW responded

We strive to provide the best customer service, and we're glad we succeeded. Thanks again!

October 20, 2023

Dealership is very Professional. Dealership is in a convenient location. Dealership has excellent customer service especially Chris Clem. More

by bbax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Autohaus BMW responded

Chris Clem who provided service will love to read the kind words you left about his service! thank you for the feedback and we hope you visit us again!

October 20, 2023

I love the Autohaus service dept. I went to the service event on 10/19. I did not go because I thought I had a problem with my 330. I just like the opportunity to have my car inspec More

by Toni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg
Nov 02, 2023 -

Autohaus BMW responded

I am so glad we were able to help you, and found a solution to your problem. We appreciate you and your business. Thank you once again for the kind words and the ratings.

October 20, 2023

Service agent was informative, detailed and accommodating. Updates on my service followed promptly with a video of the inspection and price details of all that was recommended to be done. More

by aldin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Autohaus BMW responded

WE APPRECIATE YOUR BUSINESS AND VALUE YOUR FEEDBACK. IF THERE IS ANYTHING ELSE WE CAN DO FOR YOU, PLEASE LET US KNOW!

October 20, 2023

1st time here and service was stellar! Patti is a gem! I will be back! More

by LW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patti
Nov 02, 2023 -

Autohaus BMW responded

Thank you for your feedback, we appreciate your kind words and are so glad you had a great experience with us.

October 19, 2023

Chris Clem is OUTSTANDING. He listens to my needs, offers great solutions with a total focus on service. He communicates proactively and clearly. He personally ensures the qual More

by dustykay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Autohaus BMW responded

Chris Clem who provided service will love to read the kind words you left about his service! thank you for the feedback and we hope you visit us again!

Nov 07, 2023 -

Autohaus BMW responded

We are glad to hear we provided you with top-notch service! We appreciate the feedback and would love to work with you again.

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