Autohaus BMW - Service Center

Chris is Awesome I was having issues with my BMW and was afraid to continue to drive it. I called the service department only to find there where no available appointm I was having issues with my BMW and was afraid to continue to drive it. I called the service department only to find there where no available appointments for at least a week. I took a chance on just walking in hoping I would get the help I needed. Chris came out of his office with a smile and paid close attention to everything I had to say with no interruptions. He assured me that everything would be taken care of, placed me in a loaner, and the rest is history. Chris kept in contact with me during the process informing me of the issues and what needed to be done. This was the best experience I have had so far with the service department and Chris made it happen. More

Review of Chris I really liked Chris and appreciated his service. He was very attentive and thorough. I've had several different service representatives and I feel t I really liked Chris and appreciated his service. He was very attentive and thorough. I've had several different service representatives and I feel they have all been very competent in addressing my needs. More

Exceptional Service From Dan Over the past 6 years, I have had 5 BMW's in my household, all from Autohaus. I cannot be more pleased with Dan Wirick and the level of service he pr Over the past 6 years, I have had 5 BMW's in my household, all from Autohaus. I cannot be more pleased with Dan Wirick and the level of service he provides when I visit with my cars. Dan is always accomodating and pleasant to deal with. His attention to detail and promptness to get my Bimmer back to me is second to none. I will continue to purchase cars from Autohaus and service my BMW's there because of the level of service I receive from Dan. I have even had an issue where my vehicle was malfunctioning at Olive and 270. When the tow truck driver said that he would get it to Plaza BMW, I instisted that he take it to Autohaus. I wont go to another BMW dealership ever again. More

Excellent BMW Service in St. Louis My Family has been doing business with Autohaus BMW for over 35 years. The employees are all wonderful to work with and truly understand your needs. My Family has been doing business with Autohaus BMW for over 35 years. The employees are all wonderful to work with and truly understand your needs. Dan Wirick is my service advisor and always goes out of his way to take great care of our vehicles. Dan's attention to detail is wonderful. As the owner of an older BMW, Rusty Yost and the entire parts department always take the time to make sure I have the parts and supplies I need. More

Chris Clem of the Service Department Chris is excellent. We have never been treated so well with any other service departments. Chris is honest, friendly and goes beyond expectations! A Chris is excellent. We have never been treated so well with any other service departments. Chris is honest, friendly and goes beyond expectations! Awesome service! More

Awesome service and extremly warm and welcoming! I had the best experience ever! Greg is very passionate about his job and very welcoming, he kept me updated with everything that was going on with my I had the best experience ever! Greg is very passionate about his job and very welcoming, he kept me updated with everything that was going on with my vehicle and i was very pleased with that. I have honestly never felt so safe and secure with where my car was serviced and i thank all of you guys so much for such an AWESOME experience! I also would like to thank the mechanic by the name of Timmy for his services, i never got the chance to meet him but i would like to thank him so much as well! BMW Autohaus you guys have a great team!!! More

Great service continues Greg Issitt has been my service advisor since I purchased my 330CI in 2009. He has always been able to present solutions to any of my needs in a satis Greg Issitt has been my service advisor since I purchased my 330CI in 2009. He has always been able to present solutions to any of my needs in a satisfactory manner. Appointments are always on time, with required maintenance performed as promised. When maint. requires an extended stay a courtesy vehicle is always offered. Even though I only purchase previously owned autos, I feel I receive the same level of service as those fortunate enough to buy new 750Is! More

Friendly Service Chris Clem has been my goto service advisor at BMW Autohaus. I feel that he has my best interests in mind any time I bring my vehicle in for service. Chris Clem has been my goto service advisor at BMW Autohaus. I feel that he has my best interests in mind any time I bring my vehicle in for service. I've never felt the typical up-sell tactics I've experience at other non-BMW dealerships which has earned the trust I have in Chris and Autohaus BMW. Work performed has always been well documented and clearly communicated whenever my car was ready for pick up. On my most recent visit, the cost of repair for a new AC compressor and door actuators was very expensive. I had to deny the request for service due to the cost, and Chris was very respectful of my decision and not once did he try to pressure me into having Autohaus do the work, nor did he speak badly about the non-dealer repair shop I opted to take my car to. I take my car there because I feel problems are diagnosed correctly the first time, and are repaired to the highest standards. The only downfall Autohaus has going for them is the cost of their parts and labor. If only they could come down in their pricing, I would continue to take my car there. More

Finally a BMW dealership in STL w/ OUTSTANDING Customer Svc! I've been to Plaza. They lie and treat you like you're a burden to them. I've been to West County and they're just plain inept. Finally! Finally, I've been to Plaza. They lie and treat you like you're a burden to them. I've been to West County and they're just plain inept. Finally! Finally, I found a BMW dealership that offers THE BEST customer service of them all in the STL area. Customer service that is on par with the expectation I had when I first bought my BMW. I will never go anywhere else for my service, and next time I'm in the market for a new BMW, I will be going to Autohaus! I recommend you do as well. More

Service Advisor It is always a pleasure to work with Jenifer Burke. She is very professional and knowledgeable. She makes her customers feel appreciated, When the r It is always a pleasure to work with Jenifer Burke. She is very professional and knowledgeable. She makes her customers feel appreciated, When the repair cost are high, she finds a way to make you feel good allowing Autohaus to repair your vehicle. She is one of two service advisors I use. Linda Schafer is the other service advisor I call when I experience problems with my vehicle. Both are very prompt in returning calls. More