Autohaus BMW - Service Center

Great Experience at Autohaus BMW Service My experience with the service writers and the quality of work done by the mechanics has always been first class. I used to use another major dealer i My experience with the service writers and the quality of work done by the mechanics has always been first class. I used to use another major dealer in town and their service doesn't compare. The service writers are on time, polite, knowledgeable, and always have a nice car for me when it is needed. The mechanics do it right the first time! More

Excellent Service I was greeted in a friendly manner! I had limited time and was handled in a timely manner!! Chris Clem, the service advisor, took time to familiariz I was greeted in a friendly manner! I had limited time and was handled in a timely manner!! Chris Clem, the service advisor, took time to familiarize me with the loaner car I was "comped"! I also live in Illinois and made a special trip to this dealership in Missouri because of the service department! Facility is very well managed!! More

Excellent Service and Amazing Staff I get my car service with Autohaus every time and my experience with Mike Crader has been really awesome. Mike's customer service is exemplary. He alw I get my car service with Autohaus every time and my experience with Mike Crader has been really awesome. Mike's customer service is exemplary. He always provides a thorough explanation of the work to be done and of the work that is recommended. Just recently my BMW A/C stopped working and to add to the apprehension, my car had just got out of warranty a month back. I was feeling very stressed and worried about of the timing of the issue and the cars warranty. But when I talked about this to Mike Crader and Victor Richards, they were very generous in seeking me Customer Goodwill. They went an extra mile to make sure that all my worries are taken care and all the car services are covered by Autohaus BMW. This was amazing and I really want to thank Autohaus BMW for everything. Autohaus BMW of St Louis deserves credit for their friendly and efficient service center. I am very impressed with their prompt greeting, Loaner BMWs, comfortable waiting area, and numerous accommodations while waiting for my vehicle to be serviced. I definitely recommend this dealership to any BMW-owners within and beyond the St Louis area. More

Always great experience I never look forward to unexpected service but Greg is always accommodating. Tow truck dropped off on Sunday Greg was calling me at 7:30 Monday morni I never look forward to unexpected service but Greg is always accommodating. Tow truck dropped off on Sunday Greg was calling me at 7:30 Monday morning to find out what was wrong and scheduled a car for me. Thanks again Greg! More

QUALITY , DONE RIGHT THE FIRST TIME I have been a BMW owner for years. There are two BMW service centers around my home. One has failed me time after time attention to detail. I finally I have been a BMW owner for years. There are two BMW service centers around my home. One has failed me time after time attention to detail. I finally had enough and went to Autohaus BMW. What a night and day difference!!!! More

Linda Schaefer I live in Ballwin which is extremely close to West County BMW. I go out of my way to go to Autohaus because of Linda Schaefer. She is always so frie I live in Ballwin which is extremely close to West County BMW. I go out of my way to go to Autohaus because of Linda Schaefer. She is always so friendly, pleasant, and positive. I really like the way she takes care of my car and me. She is definitely a great asset to Autohous! More

Thank You! Anytime my BMW goes in for service Linda Schaefer always provides excellent customer care. I met Linda when she worked at another dealership and am t Anytime my BMW goes in for service Linda Schaefer always provides excellent customer care. I met Linda when she worked at another dealership and am thankful she is part of the Autohaus team! More

Customer Mike and Jennifer go beyond my expectations to help me. I would strongly recommend Autohaus based on my experience with their service employees. Jenni Mike and Jennifer go beyond my expectations to help me. I would strongly recommend Autohaus based on my experience with their service employees. Jennifer and Mike have both taken time to ensure I understand what the repair entails. More

Mrs Sheila McGuire I felt like Joe was a friend right away! He's amazing!! I'm friends with Linda. I was with her at another dealership and I came to Autohaus because I felt like Joe was a friend right away! He's amazing!! I'm friends with Linda. I was with her at another dealership and I came to Autohaus because of her!! I'm so glad I did!!! More

Linda Schaefer Working with Linda Schaefer is always a pleasant experience. She is ALWAYS helpful, friendly, and honest. I would never go to another BMW dealership f Working with Linda Schaefer is always a pleasant experience. She is ALWAYS helpful, friendly, and honest. I would never go to another BMW dealership for service because Linda is the best! More