2,234 Reviews of Autohaus BMW - Service Center
Great job !!!!! Autohaus BMW is the best!!!! They always are polite and friendly and listen to my concerns. I always bring my car there for service the waiting area i Autohaus BMW is the best!!!! They always are polite and friendly and listen to my concerns. I always bring my car there for service the waiting area is very nice. The service advisers are very good, I always go with Chris. Over the past three years Chris has assisted me very well and always returns my calls. More
Excellent Service I was not only greeted by a service technician, but I was led to an office to be seated comfortably. I was able to visit their complimentary drink st I was not only greeted by a service technician, but I was led to an office to be seated comfortably. I was able to visit their complimentary drink station and grab a tea while my paperwork was being processed. I was given a "loaner" car to use for 24 hours while my car was being serviced. When I returned to get my car, it was washed and returned to me in better shape than when I arrived. I appreciate Chris Clem for his patience and friendliness---every time I have an issue, he takes care of it!! More
Mike crader is awsome at Autohaus Mike crader has been my service tech for several years . He always goes above & beyond what you would expect! Always makes great recommendations & Mike crader has been my service tech for several years . He always goes above & beyond what you would expect! Always makes great recommendations & looks out the customer. More
exceptional service I needed service on a car I had purchased elsewhere. I felt like a valuable lifetime customer from the first phone inquiry through picking up my servi I needed service on a car I had purchased elsewhere. I felt like a valuable lifetime customer from the first phone inquiry through picking up my serviced vehicle. Jennifer my service advisor was fantastic. I am sure my next car purchase will be from autohaus. More
It's about trust.. I have worked with Linda for years. She represents the perfect blend of technical knowledge, professionalism, and friendliness. I know that Linda wi I have worked with Linda for years. She represents the perfect blend of technical knowledge, professionalism, and friendliness. I know that Linda will recommend the correct solution every time. I trust Linda’s opinion, knowing she will act in my best interests. My 750Li has had several mechanical repairs over the years, from door handles to catalytic converters to gas tank filters, and Linda has guided me through the process each time with a great attitude. She will discuss a given issue with me and provide descriptions and explanations that are understandable. In the end, if Linda says a part or piece needs to be replaced or repaired, I will have the work done. Honestly I cannot imagine working with anyone else. Linda is the reason I come to Autohaus, and she is the reason I recommend Autohaus at every opportunity. More
PURCHASE & SERVICE Purchasing a vehicle from Autohaus is easy; prices are competitive; no pressure from sales personnel.; Collision Center and Service Center are exce Purchasing a vehicle from Autohaus is easy; prices are competitive; no pressure from sales personnel.; Collision Center and Service Center are excellent, although service prices after warranty expires could be more competitive. Had a dispute with an after warranty charge and staff made an adjustment to my satisfaction. This doesn't happen everywhere. More
Jennifer's the best! Always a good experience! Very prompt and great communication. They genuinely listen to your concerns about your vehicle and take the time to explain Always a good experience! Very prompt and great communication. They genuinely listen to your concerns about your vehicle and take the time to explain things to you which for people who may be less car repair savvi is a plus. More
Oil Change ended up costing over $1700 and still left happy! Autohaus sets the bar high with outstanding customer service and comfort. I live much closer to West County BMW and after a few trips there was so di Autohaus sets the bar high with outstanding customer service and comfort. I live much closer to West County BMW and after a few trips there was so discouraged and sick of their terrible customer service that I tried Autohaus BMW which was twice the distance of the West County dealership but still so worth the extra drive. I went to get my car serviced for a new oil change and worked with Greg Issitt for this purpose. Greg let me know that my run flat rear tires were shot and needed two new tires and an alignment in addition to a air filter. He offered me a loaner car that was magnificent as he needed to order the tires. Greg also found the reason my windshield fluid lights came on all the time and needed the pump to be replaced. The total came to over $1700.00 but still walked out with a smile that my 2007 BMW 550i was set and ready to roll. Greg was excellent and look forward to working with him again in the future! More
Great Service I've been to this location twice for my M3. My experience with Chris has been excellent. He's direct and always accommodates my schedule. I've been to this location twice for my M3. My experience with Chris has been excellent. He's direct and always accommodates my schedule. More
Great Service Chris Clem in service is knowledgable, thorough, polite and professional. I found my way to Autohaus service because other BMW shops, yes plural shop Chris Clem in service is knowledgable, thorough, polite and professional. I found my way to Autohaus service because other BMW shops, yes plural shops, in St Louis couldn't resolve an issue, Chris got it handled and without insulting me like one of the other Dealers Service Rep. had done. More