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Autohaus BMW - Service Center

St. Louis, MO

4.7
2,101 Reviews

2,101 Reviews of Autohaus BMW - Service Center

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December 12, 2023

Very helpful and receptive to all needs— both sales and service personnel. They are definitely consumer oriented and it shows in their attitude to providing a good experience for their customers More

by Gjkerjr
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marquis Mischeaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Autohaus BMW responded

On behalf of Autohaus BMW, I would like to thank you for using us for service, and your feedback is appreciated. Please come visit us again!

December 12, 2023

Very easy to work with in the service dept and offered car wash for my visit More

by Arlen07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Autohaus BMW responded

We're thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again.

December 11, 2023

Very good services every time I’m here it’s nice love it here been here few times still good service More

by Nan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Autohaus BMW responded

Thank you so much Nan! Autohaus BMW appreciate this more than you know!

December 11, 2023

Level of service for routine car maintenance has declined in recent visits. I had a routine appointment scheduled for an oil change and other minor routine work, and with no advanced notice my car was in the More

by ang42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thanks for the review! We appreciate any feedback you may have for us. We strive to improve in service, parts and sales to give our customers the best experience.

December 11, 2023

Great customer service for repair under warranty - kept me abreast of what was happening and when to expect my repairs to be completed More

by Adkhan.stl
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Autohaus BMW responded

On behalf of Autohaus BMW, I would like to thank you for using us for service, and your feedback is appreciated. Please come visit us again!

December 10, 2023

AutoHaus BMW is top notch. We have dealt with multiple BMW dealers in 4 states and we can attest AutoHaus is superior to all others. Best customer service from sales to service More

by bluesfan28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Autohaus BMW responded

We are glad to hear we provided you with top-notch service! We appreciate the feedback and would love to work with you again.

December 10, 2023

Have had nothing but great service from Autohaus-- friendly, timely, helpful. Overall a very positive experience. More

by Meladan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thanks for the 5 - star review! We are happy to be of service and look forward to the next time, take care!

December 10, 2023

Patti is great. I am a long time customer and she has the best . Oh and Emerson is a cool 2nd More

by agtsmooth7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Autohaus BMW responded

Thank you so much for your long time friendship with Autohaus BMW. We appreciate this more than you know!!!!

December 10, 2023

Patti Kupfer was fantastic, as usual! Our technician Tim McNamee was great. I would highly recommend them for all of your service needs! We won’t take our vehicle anywhere else! More

by Aimee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Autohaus BMW responded

Dear Amy, we appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know.

December 09, 2023

Excellent service. Timely communication. Good advice on possibly upcoming requirements for service. Overall, an excellent resource. More

by Eugene.bauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

We're extremely happy that you had a positive experience, and we're grateful for your feedback.

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