Autohaus BMW - Service Center

Once I arrived at the dealership, Patti Kupfer walked me through what they would be doing, how much it was and told me what to expect. She is terrific. through what they would be doing, how much it was and told me what to expect. She is terrific. More

Excellent work, fantastic customer care and communication, pricing is within reason, I will continue to return. communication, pricing is within reason, I will continue to return. More

They have been so great and helpful in anyway possible they really try to make sure there services are quick they really try to make sure there services are quick More

Always professional. Attention to detail . Nice wait area. And communicate in person and via video Attention to detail . Nice wait area. And communicate in person and via video More

Service was very good and timely on completion of work done to my vehicle I would come back for more service . done to my vehicle I would come back for more service . More

What an incredible experience! Huge shoutout to Chris Buie and the entire service team. I happily drive an extra 30 minutes to this dealership because the service is unmatched. I w Huge shoutout to Chris Buie and the entire service team. I happily drive an extra 30 minutes to this dealership because the service is unmatched. I was at 35,919 miles, with my BMW’s covered maintenance expiring at 36k. Chris went above and beyond to ensure my 40k maintenance was taken care of under warranty—saving me from having to come back later and, even better, keeping it all covered under BMW’s plan so I didn’t pay out of pocket. They’re always professional, quick, and have a rental car ready when I need one. Truly top-notch service! Love that their service techs send a personalized video of my car each time its serviced. Really nice touch - keep this up. It makes the service experience feel personalized and far less transactional than a typical dealership experience. I will say - communication could be slightly better. Perhaps they consider a text option for scheduling like a calendly or similar? Sometimes its difficult getting a hold of the service tech as they're always in appts with customers, making scheduling a bit challenging as we play phone tag back and forth for days - ha! More

Quick, professional service as always. They treat our older vehicle the same as a newer one bought at their dealership. They treat our older vehicle the same as a newer one bought at their dealership. More

Friendly, told me what is going on every step of the way, great service and efficient! great service and efficient! More

simply the best! Incredible service from Todd, Chris and Andy. Brought my car in for an oil change and A computer issues and they completed everything and got me back Incredible service from Todd, Chris and Andy. Brought my car in for an oil change and A computer issues and they completed everything and got me back on the road. More

Always professional and yet personable. First class service every time, they never disappoint. Keep up the great work! First class service every time, they never disappoint. Keep up the great work! More