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Autohaus BMW - Service Center

St. Louis, MO

4.8
2,218 Reviews

2,218 Reviews of Autohaus BMW - Service Center

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April 05, 2025

Very efficient check-in process repairs and estimates that were needed were very clear and concise. More

by Jschwan22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Autohaus BMW responded

Thank you for the review! We pride ourselves as accommodating, transparent, and friendly as possible in order to create a 5 - star experience with us. Thank you for choosing Autohaus BMW, we ae thrilled to hear about this experience, and thank you for the future referrals!

April 04, 2025

Clean and friendly. Service was quick and easy. Waiting area was bright and cheerful. Garage was clean More

by sandy.yahl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Autohaus BMW responded

Thank you for the review! We appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know

April 04, 2025

Staff is friendly and tech team is efficient. I especially like being notified during the process of time remaining. The lounge is pleasant and amenities lovely. More

by Pyrogoddess13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Autohaus BMW responded

Thank you for the 5 - star review! We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again.

April 03, 2025

Chris was really helpful about keeping me informed with my car and where it was in the process of it getting serviced. More

by N9825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Autohaus BMW responded

Thank you for your gracious words! We're delighted to hear you enjoyed Chris in service. Providing exceptional experiences is our top priority, and you feedback motives us to keep exceeding expectations.

April 02, 2025

Everyone is always so helpful and accommodating! Best dealership experience I’ve had so far More

by dautovicina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Autohaus BMW responded

Thanks for the 5 - star! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Thank you for choosing Autohaus!

April 01, 2025

The advisor was very nice, & helpful. Schedule was on time. Very nice experience. Would recommend BMW owners to this dealership. More

by Shufcheuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Autohaus BMW responded

Thanks for the review! Our team of professionals is dedicated to providing the best there is to offer. If there's anything else we can help you with, please let us know.

April 01, 2025

Brittany W. Was my SHEro! I am not from the St. Louis area and needed to return home as swiftly as possible, she was able to provide minute by minute updates, cl More

by showmesmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Autohaus BMW responded

Thanks for the 5 - star review! We're extremely happy that you had a positive experience, and we're grateful for you feedback. We are happy that Brittany provided you with great services. Our goal is 100% customer satisfaction!

April 01, 2025

Britttany Weis was courteous, helpful getting our vehicle serviced and back in a timely fashion. Great customer service all around from pulling into service to vehicle pick up. More

by Kruse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

April 01, 2025

the service providers were very helpful and were good at directing their calls. Staff were friendly as well More

by Kate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Autohaus BMW responded

Thank you for the fantastic review Kate! We loved being of service to you and hope we can assist you again in the future.

March 31, 2025

I was contacted that it was time for my first oil change. Making the appointment was very easy. I waited while they did the oil and it only took an hour. Very nice waiting area. More

by smgiudici65
Recommend Dealer
Yes
Employees Worked With
Chris Clem
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Autohaus BMW responded

Thank you for the review! We appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know