2,205 Reviews of Autohaus BMW - Service Center
Great service, quick turnaround I thoroughly appreciate that BMW leases include all service for normal driving and warranty bumper to bumper but the service team at Autohaus, in part I thoroughly appreciate that BMW leases include all service for normal driving and warranty bumper to bumper but the service team at Autohaus, in particular Chris Clem who I ask for when I need service, is exceptional at what they do. They are polite and always try to accommodate the scheduling needs I have. They also put you in a loaner car that is in great condition and good working order whenever a longer service appointment is needed. I have had experiences with other BMW dealerships in St. Louis and none compare to the straightforward approach and service experience Autohaus offers. I purchase from there, in part, because of this consistency. More
You must ask for Linda Schaeffer!! Let me start by saying that I've been "itching" to trade my 2008 528XI in on a newer car (considering the Challenger or Charger, Hemi powered of cour Let me start by saying that I've been "itching" to trade my 2008 528XI in on a newer car (considering the Challenger or Charger, Hemi powered of course) but I haven't for one simple reason - Linda Schaeffer. By far, the service we have received from her and this dealership is ALWAYS 5 Star quality!! Sure, we've had a few issues with the car but we also have an extended warranty and she has been able to get the work covered, every time! Great communication during the service period and I find myself smiling after every call. I own several other makes and have yet to experience the service levels I get from this dealership on a consistent basis. The work has always been done as promised and without need for return visits. If you need the services of a very qualified shop and want to experience the same level of perfection that BMW delivers, please ask for Linda - the Ultimate Service Advisor. More
Sunshine services!!!!!! I have a 2011 7 series BMW. On a sunny extended summer day last week my sunroof motor gear drive broken. Thinking it would take forever and cost a bun I have a 2011 7 series BMW. On a sunny extended summer day last week my sunroof motor gear drive broken. Thinking it would take forever and cost a bundle, I was surprised Autohaus took my car in the same day. Plus it only cost me the deductible on my CPO vehicle. Thanks everyone at Autohaus Service Center. Special mention also to the mechanic who figured it out in less than 40 minutes. More
Uber convenient and top quality service I have a 2005 3 series BMW. My mileage is starting to get up there a little bit (>100k), so I'm starting to contend with a few more maintenance items I have a 2005 3 series BMW. My mileage is starting to get up there a little bit (>100k), so I'm starting to contend with a few more maintenance items. Chris helps me out with exactly what I need though. He schedules my appointment around my convenience, and informs me of any service items that require immediate attention. In turn, I'm usually not without my vehicle for more than a day. In addition, the fact that this service department provides loaner vehicles as a standard service feature is an immense convenience. No having to worry about getting a ride from friends or family. In fact, I already have a lead on which car I'm looking to purchase next. More
Great Service I've been very happy with the service I receive from Dan Wirick. Autohaus best place for BMW service in St. Louis area. Keep it up! I've been very happy with the service I receive from Dan Wirick. Autohaus best place for BMW service in St. Louis area. Keep it up! More
Friendly & Personal Service Autohaus is the first dealership that I've gone to for service where it doesn't feel like a drag. They have the friendliest service I've ever experien Autohaus is the first dealership that I've gone to for service where it doesn't feel like a drag. They have the friendliest service I've ever experienced, and they really try to know you on a personal level. They are quick to get me in for service, and they always offer me a loaner car even if the service is going to be fairly quick. I will continue going to Autohaus for my BMW services for many years to come. More
Great Team Linda Schaefer and team are the absolute best. Great customer service and excellent follow-up. They listen to the customer in order to share with te Linda Schaefer and team are the absolute best. Great customer service and excellent follow-up. They listen to the customer in order to share with technicians. More
Mike Crader and the rest of the team at Autohaus have always gone above and beyond. I have been doing business with Autohaus for over ten years and have always been pleased with the serv at Autohaus have always gone above and beyond. I have been doing business with Autohaus for over ten years and have always been pleased with the service and dealership as a whole. More
service Very competent and helpful! Jennifer gave me all options to consider for the repair of my vehicle from critical to minor, in that order. THANKS, Jenni Very competent and helpful! Jennifer gave me all options to consider for the repair of my vehicle from critical to minor, in that order. THANKS, Jennifer! More
Bmw service Fast and friendly service. Jennifer is hard-working and detail oriented. She made sure every detail of my M-series car was taken care of. Fast and friendly service. Jennifer is hard-working and detail oriented. She made sure every detail of my M-series car was taken care of. More