2,101 Reviews of Autohaus BMW - Service Center
Great Work as Usual Linda Schaefer time and again provides the highest level of customer service and does anything she can to make the experience as smooth as possible. Linda Schaefer time and again provides the highest level of customer service and does anything she can to make the experience as smooth as possible. I have used Linda as my service rep for about 2 years now and she has always taken care of everything in the best and most expedited manner possible. Autohaus is the only dealership to use when getting work done on your BMW. Thanks again Linda! More
2013 BMW 550i xDrive N63 Care Package Car was completed much quicker than I expected. They also addressed other issues that I was experiencing and fixed those items the same day. I will Car was completed much quicker than I expected. They also addressed other issues that I was experiencing and fixed those items the same day. I will always bring my car to Autohaus. More
Only BMW dealership I trust Honest guy. Great service. Only person/place I bring my BMW 550i to. Turnaround was so quick I couldn't believe they serviced my car. Honest guy. Great service. Only person/place I bring my BMW 550i to. Turnaround was so quick I couldn't believe they serviced my car. More
AUTOHAUS BMW SERVICE AUTOHAUS BMW IS THE BEST IN ST.LOUIS. I ALWAYS SEE DAN WIRICK IN SERVICE, HE IS ALWAYS PROFESSIONAL, COURTEOUS AND MAKES SURE THAT I GET THE BEST PRIC AUTOHAUS BMW IS THE BEST IN ST.LOUIS. I ALWAYS SEE DAN WIRICK IN SERVICE, HE IS ALWAYS PROFESSIONAL, COURTEOUS AND MAKES SURE THAT I GET THE BEST PRICE (CURRENT DEALS OR COUPONS), I FEEL THAT THEY ARE AN HONEST DEALERSHIP, More
Body Shop and Service Department Service Advisor Greg Issitt, were very knowledgeable about the issues associated with my 2011 550i and informed me of a active recall (which I did not Service Advisor Greg Issitt, were very knowledgeable about the issues associated with my 2011 550i and informed me of a active recall (which I did not know about). In addition to addressing these problems, he assisted me with body work. A previous quote for body work was a little higher than originally quoted; however, Manager, John Williams did not hesitate to stand by their original quote and lowered the price. This is the 2nd vehicle I've purchased here and I intend to return for a third, based on their commitment to customer service and quality repairs. Thanks Autohaus! Eric P. More
Emergency Help Fuel leak required a quick trip to the dealership at the end of the day. Mike Crader set me up with a loaner on 5 minutes notice and I was on my way. Fuel leak required a quick trip to the dealership at the end of the day. Mike Crader set me up with a loaner on 5 minutes notice and I was on my way. More
Solid, professional service every time I've been in to service my 2004 BMW a few times, for various reasons, and my Service Advisor Chris has been there to help me out each time. Even thoug I've been in to service my 2004 BMW a few times, for various reasons, and my Service Advisor Chris has been there to help me out each time. Even though I didn't buy the vehicle there everyone I interact with treats me as if I did. Most recently, someone shattered the driver side window out and I had a mobile repair company replace it. The only issue was that they didn't do the installation properly. It was frustrating to say the least, but I knew I could count on Autohaus to do it properly. Thanks again to Chris in thoroughly explaining what the issues were and getting it repaired quickly to avoid interior damage due to cold weather. Also, a big thanks to the guys in the shop that keep my car running smoothly! More
Happy days I'm an old guy with an old car. I always contact Greg when I need to have my car serviced. Greg always makes me feel good about my experience! Whe I'm an old guy with an old car. I always contact Greg when I need to have my car serviced. Greg always makes me feel good about my experience! When my car is ready and they drive it out to me, it feels good knowing that I have been well served and that my car is good to go! More
another terrific service experience start to finish excellent service top notch follow through from Greg Issitt, Greg let me know every step of the way when my car came in for service. start to finish excellent service top notch follow through from Greg Issitt, Greg let me know every step of the way when my car came in for service. loaner vehicle was clean and new. couldn't be better. Ethan and Clay in service were thorough, polite and professional, Greg had everything set up (through Linda Schaefer) and when I arrived they were ready for me. I was in and out in 10 minutes with their loaner car. When I picked up my car I was greeted with a smile from Kathy Pryor the Autohaus cashier. I always feel welcome at Autohaus and consistently receive outstanding service. More
Emergency fit in with great experience! To make a long story short my car started giving me issues and we had to get it in! From the moment we pulled in the drive I was greeted with such fri To make a long story short my car started giving me issues and we had to get it in! From the moment we pulled in the drive I was greeted with such friendliness! I wish I knew the gentleman's name that helped me because he was so nice. I had called in but could not remember who I spoke with so they let me talk with Jennifer. She was AMAZING!!! She helped me out in everyday possible! They were able to squeeze my car in and fix it in a shorter amount of time then they said they could! Every time we spoke she was so nice and happy! I will bring my car back here in the future!!!! More