Autohaus BMW - Service Center

Michael Crader - no wonder he's a mainstay at Autohaus I really enjoy having my car serviced at Autohaus. Everyone there is versed in service, making the customer feel appreciated and valued! Mike Crader i I really enjoy having my car serviced at Autohaus. Everyone there is versed in service, making the customer feel appreciated and valued! Mike Crader in their service department is ALWAYS a delight! He's straight up, just a good person and has an awesome sense of humor. I've had the pleasure of working with Mike at Autohhaus since 1995. He's the reason I'm a loyal Autohaus customer. Thank you, Mike!!! More

Linda Schaefer at Autohaus BMW I cannot recommend Linda Schaefer more highly. For the past several years, my family has used her as our service advisor for our BMWs. We have alway I cannot recommend Linda Schaefer more highly. For the past several years, my family has used her as our service advisor for our BMWs. We have always been happy with the way Linda welcomes us and makes sure we have a positive experience at Autohaus. Linda is a pleasure to work with--very friendly, kind, super helpful, and very knowledge. She's much more knowledgeable and honest than service providers we had in the past. I can't say enough good things about Linda! More

Awesome Service Advisor After I purchased my BMW, I decided to conduct research to locate the best service site in the St. Louis area; and discovered Autohaus BMW was the one After I purchased my BMW, I decided to conduct research to locate the best service site in the St. Louis area; and discovered Autohaus BMW was the one. As a result, my experience with Autohaus BMW Service Department has been great. Nonetheless, I attribute much to the outstanding service I received from an awesome service advisor, Chris Clem. Chris is exceptional and very knowledgeable. He is extremely helpful and professional in providing me with the best possible solutions and advice. He is very courteous, as has been my experience with everyone I encounter at the Autohaus site. However, for me personally, Chris goes that extra mile and it is most appreciated. To give an examply of how I feel about Chris, I needed to schedule a service call as soon as possible; I was informed Chris would be out for a few days and Idecided to wait until his return. Why...because I feel comfortable and trust Chris to handle my concerns and needs. A very important quality to me. So, hats off to Autohaus BMW...Chris Clem is the best. More

My service experience is always excellent Over the past 9 years we have had experiences with several dealerships in the West County and St. Louis area. By far the best dealership for BMW sales Over the past 9 years we have had experiences with several dealerships in the West County and St. Louis area. By far the best dealership for BMW sales and service is Autohaus. We travel quite a distance to have our service done at Autohaus, but it's worth it. Chris Clem, my service advisor, is always very helpful and courteous and gets me in and out quickly. He provides a car when I need it and keeps me posted and updated on my service and any pricing changes. The rest of the staff is equally kind and polite and very pleasant, always. From the young men that greet me when I arrive and bring me my cleaned car when I return to the office manager that checks me out, I couldn't be more pleased with my experience every time I visit the dealership. Purchasing a vehicle is equally as enjoyable. More

Excellent Customer Service Jennifer is a friendly and knowledgeable Service Advisor. It was a pleasure to work with her regarding my repairs. She notified me during the entire p Jennifer is a friendly and knowledgeable Service Advisor. It was a pleasure to work with her regarding my repairs. She notified me during the entire process as to my various options and recommendations. More

Great Service Always fast ,friendly and efficient for service . Easy to get appointments ,vehicle ready as promised. Very nice waiting area if you decide to wait on Always fast ,friendly and efficient for service . Easy to get appointments ,vehicle ready as promised. Very nice waiting area if you decide to wait on shorter service times . More

Outstanding Service I have used Autohaus BMW, to service my X6, for over 5 years and am always impressed with the level of personal service I receive. I work with Chris C I have used Autohaus BMW, to service my X6, for over 5 years and am always impressed with the level of personal service I receive. I work with Chris Clem and he always makes it so easy. His attention to detail and communication are impeccable! I would highly recommend Autohaus BMW to anyone looking for BMW service. Keep up the good work! More

Made the switch Bought my 328i from a competing dealer. Shortly afterward, the franchise was sold and service went mmediately downhill. I decided to try Autohaus for Bought my 328i from a competing dealer. Shortly afterward, the franchise was sold and service went mmediately downhill. I decided to try Autohaus for service and have been a customer ever since. Everyone connected with the service experience, from the advisors to the techs, have been friendly and helpful. I have recommended Autohaus to other owners who have dealt with my former dealership. I know they will be pleased. More

Scheduled maintenance I always schedule my services with Linda...she is extremely helpful and efficient. The other staff members are very friendly and helpful as well! I ha I always schedule my services with Linda...she is extremely helpful and efficient. The other staff members are very friendly and helpful as well! I have always had a positive experience at Autohaus More

suburb experience start to finish never a hiccup, Jennifer and the entire BMW service team ALWAYS have a can do attitude and smile. Jennifer's follow through is excell start to finish never a hiccup, Jennifer and the entire BMW service team ALWAYS have a can do attitude and smile. Jennifer's follow through is excellent! She's first class. Ethan and Clay are terrific too. Wanted to recognize Kathy the cashier for her promptness and service. More