Autohaus BMW - Service Center

Outstanding Everything done perfectly, on time and they made it easy for us with a loaner car. Couldn't ask for any more because they went beyond expectations. Everything done perfectly, on time and they made it easy for us with a loaner car. Couldn't ask for any more because they went beyond expectations. More

Exceptional Service Each time I come to Autohaus I am treated with great respect and Care! Linda Schaefer our service advisor is incredible. She is so professional, her a Each time I come to Autohaus I am treated with great respect and Care! Linda Schaefer our service advisor is incredible. She is so professional, her attention to detail second to none and her willingness to help find the best solution each time we come in is amazing. Best service advisor in the business. Thank you Linda! Peter G More

Outstanding customer service from Chris Buie, BMW genius! Another fantastic visit from this dealership, today I was given so much knowledge from Chris Buie (BMW Genius) is his title and they for sure have cho Another fantastic visit from this dealership, today I was given so much knowledge from Chris Buie (BMW Genius) is his title and they for sure have chosen the best person to help you figure out all the bells and whistles of your car, stop in and see him, he is very patient and extremely helpful and answered all my questions! I will for sure go back if I have any more questions! Thank you More

Autohaus BMW rocks! Great service as always. Chris Clem, you're the best. Thank you and your amazing service department for your hard, expedited, and precise work on my Great service as always. Chris Clem, you're the best. Thank you and your amazing service department for your hard, expedited, and precise work on my BMW X-6 50i. More

Recent service experience @ Autohaus Another awesome experience as expected. My experiences at Autohaus date back to 1985 and this one was consistent with those prior experiences. Linda Another awesome experience as expected. My experiences at Autohaus date back to 1985 and this one was consistent with those prior experiences. Linda shaefer and Renard laSane were key factors this time. Renard and Linda coordinated the use of a 2016 750 while mine was serviced. As always, Ethan greeted me by name and ensured that the transfer of personal effects between cars, both when I received it and upon my return. Chris Bowie provided me with an overview of the new features of 2016 750i. Speaking of the car, what an experience, comfort, power and convenience galor. I'm just much closer to making the upgrade! More

Linda Schaefer and the Autohaus service team are exceptional Linda Schaefer and the Autohaus service team provide exceptional service. Six years ago, based on information obtained from the BBB, I selected Autoh Linda Schaefer and the Autohaus service team provide exceptional service. Six years ago, based on information obtained from the BBB, I selected Autohaus to service my then 2006 330i BMW--not purchased at Autohaus. (Purchased a BMW from Autohaus in 2014) I never regretted my decision. I appreciate the sincere personal attention, integrity and quality service that I receive each time. Linda Schaefer and the Autohaus technicians are the best. Due to Linda's integrity, professionalism and sincere interest in her customers, as well as, the integrity and expertise of the technicians, I can finally say that bringing my car in for service is no longer a dreaded experience. This comes after eight new cars and over thirty years of experience with dealerships. Linda makes sure that any and all concerns I have about the car are addressed. It is very comforting to know that I never have to worry about unwarranted repairs. More

Consistent Service We have now had 6 BMW's from 3 different deal ships in St. Louis and this dealership and the teams are by far the best we have experienced. We have h We have now had 6 BMW's from 3 different deal ships in St. Louis and this dealership and the teams are by far the best we have experienced. We have had a consistently client centered approach from the service team (all are great but Chris Clem is our pick) and the sales team seems just as consistent though we have started our experience with Bob Dedert and will look to him in the future. Great overall experience! More

Great service experience with BMW Autohaus Autohaus has a richly deserved reputation of exceptional service for good reason. The people who work there have great attitudes and are true professi Autohaus has a richly deserved reputation of exceptional service for good reason. The people who work there have great attitudes and are true professionals. I have worked with Linda Schaefer for years and would not even consider going anywhere besides Autohaus for service on my BMW for that very reason. Linda is always cheerful and ready to help. I cannot sing her praises enough. Not only is she very knowledgeable and proficient, she is a joy to work with. The dealership offers a loaner car when available, should I need it. Autohaus is very clean with an open airy design. The techs who work on the vehicles are the best in town. If you choose to wait for your car to be serviced, Autohaus provides a very comfortable customer waiting area stocked with fresh fruit and drinks. The cashier is always friendly and my paperwork is always in order and quickly processed. My car is always washed and ready to go after service. More

extraordinary service experience The service at Autohaus has always been a first class experience and my recent visit resulted in a much better result than I expected. I came in with The service at Autohaus has always been a first class experience and my recent visit resulted in a much better result than I expected. I came in with an engine problem without an appointment after the July 4th holiday, Greg had me in and out in a service loaner in 10 minutes! Later I spoke with BMW National Customer Service explaining my problem and that the car was slightly out of warranty. BMW expedited the review and spoke with Service Manager Victor Richards who went above and beyond my expectations with the engine issue. Greg followed up, keeping me informed about every step in the Autohaus/BMW solution. The result was one very pleased customer! Thank you Greg and Victor More

Plaza bmw will never get my business again id say i am a seasoned bmw owner, i always took my car to plaza, but ever since they have been under new management, the service is terrible their tur id say i am a seasoned bmw owner, i always took my car to plaza, but ever since they have been under new management, the service is terrible their turn over rate is outrageous and no one is on the same page! the service advisors do not communicate with you as much as they promise to. in addition to the fact that they never have loaner vehicles. AutoHaus is absolutely outshining any bmw dealership available , my service advisor is Patti K. she's such a doll and is extremely knowledgable, she got me AND my husband into a loaner vehicle both of our bmw's were due for service. the technicians went above and beyond to correct all issues and even made us aware of upcoming service. my car was given back to me clean from the inside out, and patti called me every day during the week that they had my car. More