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Autohaus BMW - Service Center

St. Louis, MO

4.7
2,100 Reviews

2,100 Reviews of Autohaus BMW - Service Center

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June 27, 2024

They got my iX up and running again promptly. Great communication and helpful in getting things coordinated to get my car back to me quickly. More

by glen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Autohaus BMW responded

Dear Glen, thank you for your gracious words! We're delighted to hear you enjoyed our service. Providing exceptional experiences is top priority, and your feedback motivates us to keep exceeding expectations.

June 23, 2024

5 star service, efficient beautiful facilities, every service available,like beverage and snack bar, service writers v r ry knowledgeable More

by Stevemess913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We look forward to seeing you next time!

June 20, 2024

Always ready to help. Sales and after sales services including scheduled maintenance services are awesome and timely managed. 5/5 More

by Shivam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Jun 20, 2024 -

Autohaus BMW responded

Thanks for the review! We're really appreciate you being a customer and helping to share the word about us. We're here for you anytime!

June 11, 2024

Excellent Service. ..Dealer fixed a problem at least two independent shops were unable to address. Service team was thorough and professional in all regards. I was ext More

by mlhX1MSport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Autohaus BMW responded

Thanks for the 5 - star review! We appreciate your feedback and look forward to working with you in the future.

June 06, 2024

The experience when I purchased the car was excellent. Since then, very good experience with the service department. More

by Jetpilot997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn
Jun 06, 2024 -

Autohaus BMW responded

Thanks for the 5 - star review! We appreciate you and your kind words. Take care and see you next time!

May 19, 2024

Reception and tech were helpful. They communicated with me throughout the service experience. The vehicle was repaired quickly. More

by MaureenPinsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember name
May 28, 2024 -

Autohaus BMW responded

Thanks for the review! We are happy to be of service and look forward to the next time, take care!

May 18, 2024

They are an amazing group of people. Our entire experience with them has been probably the best car buying and maintaining experience I have ever had. They really strive to take care o More

by Genekelley24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Markovic
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Zitko
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Autohaus BMW responded

Thanks for the kind words! We're thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again.

May 04, 2024

Terrible scheduling policy. I made an appointment and waited 2 weeks for a simple oil change. Dropped my car off on time at 11am, I told them I just needed it done by 3pm. No More

by rejester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Clem
2.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Autohaus BMW responded

Thank you for letting us know about your Service appointment. We apologize for your inconvenience, as a drop off is treated differently as a waiter in our system and in practice. It is certainly not your fault, we should have done a better job explaining that to you. We have addressed the potential situation for future clients. Again, we are sorry for the delay and miscommunication. We hope you will visit us again in the future:)

April 30, 2024

Keeping a car in great shape is easy at Autohaus. The spring clinic is awesome and you get a 20% discount on needed services. Chris Buie keeps me aware of these opportunities. More

by glennjjjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Autohaus BMW responded

Thanks for the review! We appreciate your business and thrilled you were satisfied with our spring clinic. If there are any other services you need, please don't hesitate to contact Autohaus.

April 25, 2024

I have had a great experience with the entire customer support team from the management Roshan and Shant’s to the service consultant Adi and the shop team lead by Rob Alexander they are the best complete More

by X5 Seviced
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rochan, Rob, Shant,Adi
Apr 25, 2024 -

Autohaus BMW responded

Thanks for the 5 - star review! We appreciate the kinds words, it motivates us to do our very best. If there is anything else we can do for you please don't hesitate to call us!

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