2,100 Reviews of Autohaus BMW - Service Center
They got my iX up and running again promptly. Great communication and helpful in getting things coordinated to get my car back to me quickly. Great communication and helpful in getting things coordinated to get my car back to me quickly. More
5 star service, efficient beautiful facilities, every service available,like beverage and snack bar, service writers v r ry knowledgeable service available,like beverage and snack bar, service writers v r ry knowledgeable More
Excellent Service. ..Dealer fixed a problem at least two independent shops were unable to address. Service team was thorough and professional in all regards. I was ext ..Dealer fixed a problem at least two independent shops were unable to address. Service team was thorough and professional in all regards. I was extremely pleased with the high level of communication and quality of the workmanship. My car came back like new and drives fantastically well!!! More
Reception and tech were helpful. They communicated with me throughout the service experience. The vehicle was repaired quickly. They communicated with me throughout the service experience. The vehicle was repaired quickly. More
They are an amazing group of people. Our entire experience with them has been probably the best car buying and maintaining experience I have ever had. They really strive to take care o Our entire experience with them has been probably the best car buying and maintaining experience I have ever had. They really strive to take care of you in every way they can. More
Terrible scheduling policy. I made an appointment and waited 2 weeks for a simple oil change. Dropped my car off on time at 11am, I told them I just needed it done by 3pm. No I made an appointment and waited 2 weeks for a simple oil change. Dropped my car off on time at 11am, I told them I just needed it done by 3pm. No big deal right? I thought I was doing them a favor but they told me if I don't physically wait there IN the building, then I get kicked to "the queue" and my oil change may or MAY NOT get done that day. I I literally had to sit in a chair there and wait and could not leave. I would understand the policy if I had not made an appointment but why should they care if I'm there or not if I have made an appointment that I had to wait for two weeks? I work only 3-4 min away so just sitting around wasting time is beyond stupid. I will not be back to Autohaus BMW. If they can't get past policies that have no logic then I don't trust them for auto sales or future service. More
Keeping a car in great shape is easy at Autohaus. The spring clinic is awesome and you get a 20% discount on needed services. Chris Buie keeps me aware of these opportunities. The spring clinic is awesome and you get a 20% discount on needed services. Chris Buie keeps me aware of these opportunities. More
I have had a great experience with the entire customer support team from the management Roshan and Shant’s to the service consultant Adi and the shop team lead by Rob Alexander they are the best complete support team from the management Roshan and Shant’s to the service consultant Adi and the shop team lead by Rob Alexander they are the best complete team to get your work done professionally and high ethics. More