Back

Autohaus BMW - Service Center

St. Louis, MO

4.7
2,100 Reviews

2,100 Reviews of Autohaus BMW - Service Center

Sort by
October 10, 2024

3 days for a single tire is actually ridiculous. I would never recommend to anyone under the sun More

by Ihate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Clem
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
1.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Starnes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Autohaus BMW responded

We are sorry for your inconvenience and do try to attend to emergencies in the order received. We are not sure what happened, but we are sorry.

September 19, 2024

Awesome as always, very much appreciated! Thank you, very happy with you guys no matter what…. More

by Flo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Autohaus BMW responded

Thanks form the review! We are thrilled that you had a great experience with us and look forward to serving you again.

September 05, 2024

Great service experience, Trey was great to work with. Spelled everything out, no surprises or changes. More

by rammissavage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Autohaus BMW responded

Thanks for the review! We appreciate you taking the time to let us know about your experience. If there's anything else we can help you with, please let us know.

August 07, 2024

Love the dealership, especially my service advisor, Brittany Weiss. She is exceptional. Only thing keeping the review from a five star is that maintenance appointments usually take longer than planned. More

by Scott Watson / M3 Accounting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Autohaus BMW responded

Scott, thanks for the review! We're thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again!

August 06, 2024

I will only allow Autohaus BMW in St. Louis to service my car! Chris Clem always takes care of me. He is honest and conscientious and the service department always gives my car a thorough More

by ccourt37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Autohaus BMW responded

Thank you for the 5 - star review! We pride ourselves on being accommodating and transparent. Chris Clem is truly an asset to our team. Thank you for choosing Autohaus, we look forward to seeing you again!

July 26, 2024

Service is great except courtesy car service would not able to take me home due to limitation in the service area. The Service Advisor, Adi provides good explanation of the problem of my vehicle and take More

by T.Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adi
Jul 26, 2024 -

Autohaus BMW responded

Thanks for the review! We appreciate you taking the time to let us know about your experience! If there's anything else w can help you with, please let us know.

July 22, 2024

They kept me informed with photos of the repairs that were needed, and completed the work in a timely manner. More

by Taralmark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Autohaus BMW responded

Thank you for your wonderful review! It's always a pleasure to serve customers like you, and we're glad that you enjoyed our services. Looking forward to your next visit.

July 02, 2024

Fast, efficient, reasonable, extremely through, will come back whenever I need serice in the future. More

by Chuckapass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Autohaus BMW responded

Thanks for the review! We are happy to be of service and look forward to the next time, take care!

June 29, 2024

I needed service on our BMW 750iL, so I called our go to service advisor Patti Kupfer. She set up an appointment for 7AM yesterday. When I arrived she was at her desk waiting. She greeted me by name inspec More

by Bob Fulstone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ukman
Jul 02, 2024 -

Autohaus BMW responded

Dear Bob, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

June 28, 2024

AutoHaus is top notch both sales and service. The service department is exceptional especially Chris Clem. Chris cares about his customers and gives quality service to everyone. we have been to f More

by bluesfan28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquis Mischeaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Autohaus BMW responded

Thank you so much for the great review! We greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again.

...
10
...