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2,216 Reviews of Autohaus BMW - Service Center
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April 16, 2025
On Friday my 2021 750i reported a drivetrain malfunction and went into limp mode. I called Chris while on the way to the dealer. When I arrived, he had a loaner ready and promised to get to the bottom of my and went into limp mode. I called Chris while on the way to the dealer. When I arrived, he had a loaner ready and promised to get to the bottom of my problem. A thorough multipoint inspection was conducted and a problem with a sensor and an injector was found to be faulty. Problem fixed and I’m back on the road. More
by glennjjjr
April 16, 2025
Came in with a flat from a pothole, on my way out of town. Patti immediately started getting me scheduled, but did not have a loaner available. She checked with the valets and asked them to let her k town. Patti immediately started getting me scheduled, but did not have a loaner available. She checked with the valets and asked them to let her know if anything changed. While we were setting up service, a loaner came back in and I was on my way. Patti's attentiveness, willingness to go the extra step, and her dedication to customer service played out in full!! I was ecstatic that I didn't have to make a bunch of new arrangements and was on my way with minimal delay. This is the level of service that sets Patti and the Autohaus team above other dealers. More
by donleybk
Employees Worked With
April 15, 2025
Great service. Very thorough and ensure all issues are addressed. They provided timely and complete updates on status throughout the process. Very thorough and ensure all issues are addressed. They provided timely and complete updates on status throughout the process. More
by mparke22
Employees Worked With
April 12, 2025
I had a minor emergency and showed up at Autohaus late in the day. They took immediate control of the situation, the concierge drove me home and my car was ready for pick up before 9am tge next morning. Th the day. They took immediate control of the situation, the concierge drove me home and my car was ready for pick up before 9am tge next morning. This is a service department you can depend on! More
by kco2011
April 11, 2025
Met my expectations! Very professional. Great facilities! The service adviser was very pleasant to work with! Very professional. Great facilities! The service adviser was very pleasant to work with! More
by bbilingo
Employees Worked With
April 09, 2025
This was my first service appointment for my car. The service advisor was on time and the process was efficient. There was clear communication and updates throughout. Great experience! Thank you! The service advisor was on time and the process was efficient. There was clear communication and updates throughout. Great experience! Thank you! More
by Holly Francois
Employees Worked With
April 07, 2025
Very professional facility. Super clean and well maintained. All staff extremely helpful and knowledgable. Great experience! Super clean and well maintained. All staff extremely helpful and knowledgable. Great experience! More
by dstevison
April 07, 2025
Easy appointment and completed service. Always great at Autohaus BMW . Brittany kept me informed while my car was in service. Always great at Autohaus BMW . Brittany kept me informed while my car was in service. More
by abdul7679
Employees Worked With
April 05, 2025
Very efficient check-in process repairs and estimates that were needed were very clear and concise. that were needed were very clear and concise. More
by Jschwan22
Employees Worked With
April 04, 2025
Clean and friendly. Service was quick and easy. Waiting area was bright and cheerful. Garage was clean Service was quick and easy. Waiting area was bright and cheerful. Garage was clean More
by sandy.yahl
Employees Worked With
