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Autohaus BMW - Service Center

St. Louis, MO

4.8
2,374 Reviews

2,374 Reviews of Autohaus BMW - Service Center

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September 12, 2025

chris buie and mateo tahirovic took great care of me and made sure i was in and out in optimal time More

by eldar salih
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2025

I love going in for service at Autohaus BMW! The facility is clean, the staff is friendly and the service department is quick and efficient. All my needs are met during my visits. If you choose More

by jlneuhoff
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2025

Every time I go to this dealership I am blow away by the professionalism, friendliness, and attentiveness of the staff! Plus the location itself is clean, has an awesome showroom and waiting area, and top t More

by Nikki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel STEIDLEY
September 11, 2025

Great service experience. Well kept facility with knowledgeable service advisors. Would definitely recommend to a friend. More

by Lance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cassie
Sep 11, 2025 -

Autohaus BMW responded

Lance, thank you for the review! We are happy to be of service and look forward to the next time, take care!

September 10, 2025

The service was great, but I was disappointed because my car is usually detailed inside and out, and it was not done this time More

by Choehngraves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2025 -

Autohaus BMW responded

Thanks for the review! Sorry about the wash, I don't know how we could have missed that, we have you for the next visit. We are happy to be of service and look forward to the next time, take care!

September 08, 2025

The service team are ungrateful for my business. They’re not kind. They don’t use the words thank you. The service mgr Chris Klem is equally as bad. I’ll never buy another car from Autohaus and will More

by douglas.reynolds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Clem
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dani the cashier an A++. She should be a service associate.
Sep 08, 2025 -

Autohaus BMW responded

Douglas, We are sorry to hear of your disappointment with your service experience. We value all of our customers and always want to make certain that we show our appreciation. It is troubling to hear otherwise. If you would like to discuss this issue further, please reach out to our Service Director, Todd Feuerhaken. at 314-727-8870. Thank you for your business, and letting us know about your experience. We wish you well.

September 08, 2025

The staff was very friendly and I attentive and I will always be bringing my car back to here More

by Teend_5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2025 -

Autohaus BMW responded

Thanks for the 5 - star review! We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again.

September 05, 2025

Very friendly, prompt and professional great job and keep up the good work! Nice waiting area to get work done too More

by Lisarlandry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2025 -

Autohaus BMW responded

Thanks for the review! It's customers like you who inspire us to keep striving for excellence. We can't wait to continue serving you with the same level of quality and care in the future. Once again, thank you for your ongoing support and trust in us.

September 05, 2025

Great service. Chris Buie got me in there and out quickly. Jordan Sieve did a great job replacing the brakes and getting all the servicing done. More

by Barney E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2025 -

Autohaus BMW responded

Thank you for your gracious words! We're delighted to hear you enjoyed Chris Buie in service and Jordan Sieve the technician with the services they provided to you. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations. We look forward to serving you again!

September 04, 2025

I like the service department, especially the video of my car diagnostic and explanation of the service. More

by donnalobdell3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2025 -

Autohaus BMW responded

Thanks for your feedback! We really appreciate you being a customer and helping to share the word about us. We're here for you anytime.

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