Autohaus BMW - Service Center

excellent service, reps explain all the options that are possible and the exact cost before possible and the exact cost before More

Good communication but high prices. Every time I’ve been there it’s been expensive. Even when I only needed 6 screws for under the front bumper… $4 per screw. I talked with the manag Every time I’ve been there it’s been expensive. Even when I only needed 6 screws for under the front bumper… $4 per screw. I talked with the manager and we had a good conversation but really no discount. I am a BMWCCA member and they DO give a discount on labor and parts for members. The last visit was to remove a drain plug to drain water out of the rear quarter panel. The tech said to clear the clog would require removing the window and regulator (about 3 hours labor) so I had him only remove the plug… still cost me almost $300. I asked the manager to explain or show me how to do it myself (drain plug location/removal) and he generally pointed to the rear quarter panel but didn’t know if it was clips or screws that held the lower panel on. Again good communication but at a cost! More

This was a professional experience from start to finish. I’m very pleased with the service I was given. I’m very pleased with the service I was given. More

Always a pleasure to bring my vehicle here, all the staff take pride in their work and helped us with a tire change, alignment, and wheel repair—all completed in just one day. The team was incredibly efficie take pride in their work and helped us with a tire change, alignment, and wheel repair—all completed in just one day. The team was incredibly efficient and took great care of us. Highly recommend their services! More

Brittney Weiss provided the most professional service I’ve ever experienced with a service advisor. Coming from Plaza, where the service was often rude, the difference was night and day. Brittney not onl I’ve ever experienced with a service advisor. Coming from Plaza, where the service was often rude, the difference was night and day. Brittney not only recommended additional services but also introduced me to the incredible three-year BMW Ultimate Care service program, which offers a 60% savings. Her professionalism and attention to detail truly set her apart. More

Love this dealership. Sales and service are both top notch and all of the employees I encounter yet are fantastic. Best BMW dealership in the St. Louis area! Sales and service are both top notch and all of the employees I encounter yet are fantastic. Best BMW dealership in the St. Louis area! More

Service people are really good, but we have had some problems with former salespeople losing documents. problems with former salespeople losing documents. More

Britney's professionalism and kindness are unmatched. She's an exemplary model for auto house. She's an exemplary model for auto house. More

Car is 17 years old, 125,000 miles. Husband recently died. Don’t want to take on learning the bells and whistles of a new car right now. I felt like your work gave me time to nail what Husband recently died. Don’t want to take on learning the bells and whistles of a new car right now. I felt like your work gave me time to nail what the next car will be. More

Brittany is great to work with at Autohaus Service! She is friend, professional, and always quick to respond. She is friend, professional, and always quick to respond. More