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Autohaus BMW - Service Center

St. Louis, MO

4.8
2,248 Reviews
Call Service Center (314) 727-8870

2,248 Reviews of Autohaus BMW - Service Center

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May 07, 2025

Friendly staff and wonderful customer service. This will be my new go to whenever I need service More

by Teend_5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2025 -

Autohaus BMW responded

Thank you for the 5 - star review! We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again.

May 06, 2025

I experienced great customer service from the time I dropped off my vehicle. The staff was honest, friendly and professional. More

by Angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason in used car division and the concierge
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May 06, 2025 -

Autohaus BMW responded

Thanks for the review! We are thrilled that you enjoyed your experience with us. We will be sharing your feedback with our team, and please revisit us again!

May 06, 2025

I had an excellent advisor. My concerns were addressed and resolved as well as the maintenance. The work was completed a day earlier than promised. More

by glgnz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2025 -

Autohaus BMW responded

Thank you for the review! We appreciate any feedback you have for us. We strive to improve in service and to give our customers the best experience. Thank you for choosing Autohaus BMW!

May 06, 2025

Friendly staff, good rates compared to other dealerships. Simple drop off and pickup with loaner car! More

by Todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2025 -

Autohaus BMW responded

Todd, thanks for the review! Our team of professionals is dedicated to providing our customers only the best there is to offer. I'm glad we helped to make your experience such a positive one.

May 02, 2025

Excellent service in my past visited, I’m highly recommend purchase and do the service at Autohaus BMW More

by Fiona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felicia Yim
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May 02, 2025 -

Autohaus BMW responded

Thanks for the review! We are happy to be of service and look forward to the next time, take care!

May 02, 2025

All service staffs are very friendly and helpful! I am happy to move all my service to this location. More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2025 -

Autohaus BMW responded

Thanks for the 5 - star review! We strive to be as prompt and accommodating as possible, and our team is one of the best!

May 01, 2025

Excellent service. Very meticulous and the mechanic made me aware of items that need attention. More

by Gbradcsi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2025 -

Autohaus BMW responded

Thanks for the review! We are happy to be of service and look forward to the next time, take care!

May 01, 2025

I’ve consistently had outstanding service at BMW. Brittany is truly top-notch—always kind, helpful, and a pleasure to work with. Tech James is exceptional as well; his expertise and quality of work a More

by MPinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James BMW Tech
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May 01, 2025 -

Autohaus BMW responded

Thank you for the 5 - star review! We are glad to hear Brittany provided you with top-notch service! Our team of professionals is dedicated to providing everyone who visits our dealership only the best. I'm also glad James the tech helped to make your experience such a positive one. We look forward to working with you in the future.

April 30, 2025

This dealership serviced my preowned BMW, that I purchased from a different vendor, and everything was smooth and covered under warranty, including a loaner car. Great experience! More

by jimhorvath98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2025 -

Autohaus BMW responded

Thank you so much for sharing your experience with Autohaus! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. The team will be thrilled to hear your feedback!

April 30, 2025

Pleased with the quickness of getting the vehicle in, the report and the part in from supplier to repair. Exceptional experience More

by Denniscordia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2025 -

Autohaus BMW responded

Thanks Dennis for the 5 - star review! We appreciate your business and value your feedback. Thank you for recommending us in your review, and we're glad we made your experience with us a great one.

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