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Autohaus BMW - Service Center

St. Louis, MO

4.8
2,099 Reviews

2,099 Reviews of Autohaus BMW - Service Center

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January 04, 2025

The entire staff, especially Patti Kupfer our Service Advisor, are fantastic. We always know we will receive incredible service on every visit. More

by Darin P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2025 -

Autohaus BMW responded

Thanks for the 5 - star review! We always strive to give our best to help our customers and I'm glad that we exceeded your expectations.

January 03, 2025

Excellent service from professional staff. Facilities are incredibly clean and comfortable. They take great care of customers. More

by Maryvet01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

January 02, 2025

Great service and always on top of the process. The dealer provided me a loaner for the duration of the service. More

by dtlportland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Autohaus BMW responded

Thank you for the review! We appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know.

December 31, 2024

Brittany is always super helpful whenever i or my parents come in for service. Super responsive and makes it easy. More

by harrison.grandey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Autohaus BMW responded

Thanks for the review! We really appreciate you being a customer and helping to share the word about Autohaus. We're here for you anytime!

December 31, 2024

She was very thorough, kind, and answered all of my questions! Will continue to request Brittani when I need maintenance. More

by Brieana P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jens Petermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Autohaus BMW responded

Thanks for the review! We are thrilled that you had a great experience with us and look forward to serving you again.

December 31, 2024

Friendly, clean. Warranty work completed in the time they communicated. Thorough overview of the work completed. More

by Ctrachte2020
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know

December 30, 2024

I always take my car to Autohaus for service. They give me peace of mind knowing my vehicle is getting the quality service needed to extend its life. I love working with Brittany; she is kind, he More

by nikkiownby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Autohaus BMW responded

Nikki, we are grateful for the 5 - star review. We're happy your visit at Autohaus was great. We'd love to continue providing great services to awesome customers like you. Thanks again!

December 30, 2024

Brittany is attentive and accommodating! She represents you need in a service advisor! I love working with her More

by Joe Ana Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Autohaus BMW responded

Thank you for the review! We appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know.

December 27, 2024

We have purchased a total of 6 BMWs from Autohaus. We have been thoroughly impressed with each and every expertise at Autohaus, ranging from Sales to Service. We will continue to be lifelong customers More

by BMR90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

December 26, 2024

Once I arrived at the dealership, Patti Kupfer walked me through what they would be doing, how much it was and told me what to expect. She is terrific. More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Autohaus BMW responded

Thank you for the 5 - star review! We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again.

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