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Autohaus BMW - Service Center

St. Louis, MO

4.8
2,275 Reviews

2,275 Reviews of Autohaus BMW - Service Center

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June 09, 2025

Friendly, efficient, professional. Always willing to work with my schedule regarding preference of days/time. Highly recommend More

by Nash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2025

Fantastic service! They were communicative throughout the process, insightful on their discovery (with videos), and offered a loaner while my car was being serviced. More

by chief0440
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2025

AutoHaus is the best dealership in the country! We have dealt with 5 different ones in 5 states and there isn’t one better! Professional and great customer service every time. Chris Clem is amazing More

by bluesfan28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2025

Prompt and very friendly service feel well taken care of. Trey was great very helpful More

by pinckard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2025

Excellent customer service. Attentive and helpful service rep who helps solve scheduling and other issues. Dealership environment very friendly and convenient. More

by Eagle.1812
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jens Petermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Autohaus BMW responded

Thank you for the fantastic review ! We loved being of service to you and hope we can assist you again in the future.

June 02, 2025

This is the best dealership that I've came across in St. Louis. I wouldn't change it for nothing in the world. They're really like family too me ! More

by Faye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Faye responded

Thanks for the review! We can't wait to continue serving you with the same level of quality and care in the future. If there's anything else we can help you with on your next visit please let us know.

June 02, 2025

Highly recommend Autohaus. Service department is top notch and washing and vacuuming my car after service appointment is greatly appreciated. Will definitely buy another car f More

by shad951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Autohaus BMW responded

Thank you so much for your kind words! It's always such a pleasure to see you at Autohaus. We can't thank you enough for your support and can't wait to have you with us again.

May 31, 2025

Had an emergency flat tire in interstate in St. Louis area on interstate. Car was towed to dealership and new tire was put on. The service was professional, prompt and courteous. More

by danielsobic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025 -

Autohaus BMW responded

Thanks for the 5 - star review Daniel! Your review means a lot to us. We always strive to give our best to help our clients and I'm glad that we exceeded your expectations. You're always welcome here!

May 28, 2025

Calm, quiet, professional atmosphere inside and outside. Chris Buie is my contact person and he does a superior job. Service completed promptly while I waited and video of the work provided to me. Payment w More

by Lisasilverberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Autohaus BMW responded

Lisa, thank you for your wonderful review! We're delighted to hear about your positive experience with Chris B. We always strive to give our best to help our clients and I'm glad we exceeded your expectations. We hope to see you again in the future.

May 28, 2025

I was very dissatisfied with the service I received at other dealerships. I was considering selling my car on ebay and switching back KIA. Patti Kupfer was great, the service was great, and I will be back More

by Stevenst34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Autohaus BMW responded

Wow! Thank you so much for your incredibly kind words and for awarding us a five-star rating! We're thrilled to hear about your fantastic experience with Patti. Your glowing feedback truly brightens our day. We're honored to have the opportunity to serve you. It's customers like you who make our work so rewarding. We can't wait to see you again for another wonderful experience.

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