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Autohaus BMW

St. Louis, MO

4.8
3,457 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
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3015 S. Hanley Road

St. Louis, MO

63143

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Showing 3,457 reviews

April 20, 2023

Chris Clem is the absolute best and the tech was also thorough and so helpful. More

by dustykay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Autohaus BMW responded

Thank you for the great review, Dusty!

April 20, 2023

Great experience with this dealership! This was my first time getting car service ever and the staff was really helpful and even got me a loaner while the work was being finished. Thanks a More

by Camron D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Autohaus BMW responded

Thank you for the great review, Camron! It was our pleasure!

April 20, 2023

I went in for service and Dan Wirick was incredibly helpful. I received a bid for repairs related to overheating in excess of $3,200. Dan and his team were able to do the repairs for free under a BMW More

by jeremywcolbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Wirick
May 16, 2023 -

Autohaus BMW responded

Thank you for the great 5-star service review, Jeremy! That's amazing results and cost savings, we are glad we could help.

April 20, 2023

Great work by Marquis and Tim creating my deal. Wanted a 2024 x5 got a 2024 x5 Love the SUV More

by dwkruser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquis Mischeaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Sales Manager
May 16, 2023 -

Autohaus BMW responded

Thank you for the 5-star New BMW review! Glad to hear that you got exactly what you wanted, we hope you have many, many happy years in your New BMW.

April 20, 2023

Service was a recall on new vehicle. Appointment time was held and work completed within time frame stated More

by rccorey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Autohaus BMW responded

Thank you for the 5-star review!

April 20, 2023

I had such a pleasant car buying experience at Autohaus BMW. I worked with Brandon Pittman and he is extremely knowledgeable, personable, and patient. He answered all of my questions and provided smart alt More

by cmgkv9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Pittman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DeAnna Gossman
Aug 11, 2023 -

Autohaus BMW responded

Thank you for the great review and recommendation, we truly appreciate that!

April 20, 2023

Outstanding service & the contact person, Patti Kupfer is an asset to BMW Autohaus. She’s very accommodating with appointments & the easiest contact person I’ve ever dealt with. Her combined with the excel More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Autohaus BMW responded

Thank you for the 5-star service review, James! Yes, we agree and are so happy that Patti is here with us, a big asset for Autohaus!

April 19, 2023

It was a great experience from the sales process to working with finance. And I really appreciated how quickly they got me in and out of there. More

by Darryn.roasa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jens Petermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Autohaus BMW responded

Thank you for the 5-star BMW Sales review, Darryn! We appreciate YOU!

April 19, 2023

They team and staff were extremely responsive and helpful. The process was fairly quick and easy. More

by Lauren.c.collins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Pittman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Autohaus BMW responded

Thank you for the great Used BMW review, Lauren! We appreciate it!

April 18, 2023

This dealership really listens to the customers and are ready to work with them in case of extreme scenarios. Very professional service and advising team and I would highly recommend them. More

by swapnilbarua721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Wirick
Apr 18, 2023 -

swapnilbarua721 responded

Thank You for your time and patience to get my car serviced and also handling the loaner situation neatly. Would recommend your exceptional service to anyone looking to get quality dealership service!

Aug 05, 2024 -

Autohaus BMW responded

Thank you for your review last year! Somehow we missed this one. We appreciate your kindness very much and look forward to serving you in the future:)

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