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Autohaus BMW
St. Louis, MO
3,456 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience".
In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience".
All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007.
The Best People
The Best Product
The Best Facilities
The Best Selection
The Best Experience
The Autohaus Experience
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 3,456 reviews
May 09, 2023
There’s no words to describe the customer service in a customer relations with AUTOHAUS dealership management they fix the situation that made me smile. Thanks again for your great service. customer relations with AUTOHAUS dealership management they fix the situation that made me smile. Thanks again for your great service. More
by Garyguarino
May 08, 2023
Great dealer! Very customer focused. Been working with them since 2008. 10 BMWs between my wife and i Very customer focused. Been working with them since 2008. 10 BMWs between my wife and i More
by bdgarcia
May 08, 2023
Outstanding service experience, Chris Clem listened to what I needed and communicated updates timely and effectively. No surprises. what I needed and communicated updates timely and effectively. No surprises. More
by rammissavage
Employees Worked With
May 06, 2023
Great experience with Autohaus. In the past I always felt pressured to purchase service contracts and extended warranty. This was not the case with Steve Emerson. He explained my op In the past I always felt pressured to purchase service contracts and extended warranty. This was not the case with Steve Emerson. He explained my options and what I needed to decide on today and what I could research and purchase after talking to my partner. This was a huge plus for us! I’ve declined plans in the past because I was pressured on the spot. We got to take our time to decide which was the best option for us and our driving habits. Brett Harness, our sales advisor, was also a delight to work with and low pressure. I had been dreading purchasing our much needed new car. The high pressure sales makes me want to leave right away. I also want to mention the “BMW product genius” Larry Handel was awesome! He even showed me features on my x7 that I bought from another dealership. It was a great overall experience from the sale to the financing to tech. Highly recommend Autohaus BMW! Big thank you to Brett Harness, Steve Emerson and Larry Handel. After dealing with two other St. Louis area BMW dealers I finally found the best. More
by Shannonmburrous
April 30, 2023
Bad communication, no communication. On a scheduled day of my airbag recall appointment when I dropped my car then I was told that they don’t have enough mechanics and that they didn’t On a scheduled day of my airbag recall appointment when I dropped my car then I was told that they don’t have enough mechanics and that they didn’t have all my parts. More
by Ned
Employees Worked With
April 28, 2023
Great service, very consistent and the communication is excellent. We have 2 BMW’s and the service is always exceptional. They do everything they can to get it right the first time and make it right if t excellent. We have 2 BMW’s and the service is always exceptional. They do everything they can to get it right the first time and make it right if there is ever a reoccurrence. More
by rrubbelke
April 28, 2023
Service was great. Car was done when promised and the video was cool. Service advisor Chris Buie did a great job! Car was done when promised and the video was cool. Service advisor Chris Buie did a great job! More
by PAULPHPRINCE
Employees Worked With
April 28, 2023
Patti is the best service advisor. She is honest and helpful. When Autohaus does work it is always done well. She is honest and helpful. When Autohaus does work it is always done well. More
by kvlemoine
Employees Worked With
April 28, 2023
Yes too many questions Thank you Thanks again Nothing more to say Yes yes yes more to say Yes yes yes More
by Shorem
