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Autohaus BMW

St. Louis, MO

4.8
3,455 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
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3015 S. Hanley Road

St. Louis, MO

63143

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Showing 3,455 reviews

May 24, 2023

Process was seamless and pleasant. Patti is very helpful. Everyone is so nice. Appreciate the video from the mechanic about the multi point inspection. More

by jingh04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Autohaus BMW responded

Thank you for the 5-star review, we appreciate you very much!

May 24, 2023

The transaction was painless and efficient at all levels (sales, finance, technical). Everybody acted in a professional manner. More

by Jpr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Zitko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Handel
Aug 11, 2023 -

Autohaus BMW responded

Thank you for your purchase and your nice review! We are happy everything was painless and efficient, that's exactly what we are aiming for:)

May 23, 2023

Jens our salesman was awesome. So was the guy who went over the features. He made it fun! More

by Ameliaburt91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jens Petermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Handel
Aug 11, 2023 -

Autohaus BMW responded

Thank you for your purchase and the awesome review! We appreciate it very much.

May 22, 2023

Exceptional experience from beginning to end! Brett, Heather and Larry provided a professional, efficient and positive car buying experience! More

by beth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett, Heather and Larry
Aug 11, 2023 -

Autohaus BMW responded

Thank you for your purchase and this nice review, Beth! We hope you will consider us for Service when the need arises.

May 19, 2023

The experience was flawless. It could have not been easier to buy a car from Autohaus BMW. What a great group of people. Won’t hesitate to go back again. Looking forward to worki More

by Patrick Ayres
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Markovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Autohaus BMW responded

Thank you for your purchase and this great review, Patrick! We look forward to seeing you again.

May 18, 2023

I had a follow up issue with my car and left a message with my service rep- it has been over 24 hours and I still have not heard back. I am a little disappointed. More

by Snletzel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Autohaus BMW responded

Thank you for your review. We are sorry to hear that, I hope Chris was able to get back with you shortly thereafter and take care of everything. If not, please contact our Service Director, Todd Feuerhaken, at 314-727-8870 to discuss.

May 18, 2023

Friendly sales people, clean well displayed showroom of vehicles. My experience purshising my BMW was flawless... Thank you for all that helpedj More

by jeannetallman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Dedert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Autohaus BMW responded

Thank you for your purchase and the great review! We hope you have many happy years with your New BMW.

May 17, 2023

I have been a client of Autohaus BMW for 17 years. The customer service is always exceptional. More

by Fepplin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Wirick
Aug 11, 2023 -

Autohaus BMW responded

Thank you for your review and 17 years of loyalty to us and BMW. We appreciate you and our relationship very much!

May 17, 2023

Always pleased with the service I get at Autohaus. I’ve been taking my cars there for years More

by Robert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Dedert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2023 -

Autohaus BMW responded

Thank you Robert! Enjoy your new BMW!

May 17, 2023

Chris and Todd were excellent! Could not have been more helpful and knowledgeable.I would highly recommend AutoHaus More

by AGIII
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Autohaus BMW responded

Thank you for the nice review and recommendation for our Service Department. We appreciate that very much!

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