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Autohaus BMW

St. Louis, MO

4.8
3,452 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
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3015 S. Hanley Road

St. Louis, MO

63143

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Showing 3,452 reviews

June 14, 2023

Received great service while taking my vehicle to Autohaus for an oil service. Easy to schedule an appointment on Autohaus' website. More

by rjmarx1s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service visit with us! We appreciate the opportunity to serve you!

June 14, 2023

Nice and friendly. Offered a dealer discount. Assisted throughout the buying process. Would highly recommend. More

by bhupaldev
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquis Mischeaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for your New BMW purchase! We also appreciate very much your kind review and high recommendation. It means the world to us! Have a great day!

June 14, 2023

My service experience was excellent for a warranty replacement part. I was given a loaner to drive and was provided status updates throughout the process. The video walkthrough prior to picking up the More

by Stephen B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service visit with Chris! We appreciate the opportunity to serve you!

June 14, 2023

I brought my vehicle in for a repair under warranty. The repair appears to have been well performed and the vehicle was kept clean and was courtesy washed after the repair. My only comment would be that More

by siebert.lawrence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the review and recommendation regarding your BMW Service visit with us. We understand and appreciate your patience as the service apparently took much longer than you expected. Your time is valuable and we strive not to let that happen with proper communication. Thank you for being so kind about it:)

June 14, 2023

Superb experience beginning at drop off, service advisor consult, waiting room, tech video, check out, car wash through driving away. More

by Delighted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service visit with us! We appreciate the opportunity to serve you!

June 14, 2023

The service department is very reliable. Work is done on time and done well. I can always pop in for my tires to be checked when the light goes on in cold weather. More

by kreichbach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service visit with us! We appreciate the opportunity to serve you!

June 14, 2023

An extremely easing car buying experience. Knowledgeable salespeople. Thourough explanation of how to operate the vehicle More

by jlewbmw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Dedert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for your New BMW purchase and the nice 5-star review and recommendation and thank you for choosing Autohaus!

June 14, 2023

The service is spot on! The experience is what one would expect from a first class BMW dealership. More

by naegelchris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service visit! We appreciate you choosing Autohaus!

June 13, 2023

Did not review the items I asked them to review upon initial inspection. Car problem still persists after almost $600 of parts and service fees. More

by numsevenfive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Buie
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2023 -

Autohaus BMW responded

Hello, We sent a message privately on 6/19/23 asking, could you please elaborate or let us know your name so that we can look up your service records? We would like to look at what happened and see if we can do anything to help correct the situation. If you would prefer, please contact our Service Director, Todd Feuerhaken, at 314-727-8870. Hopefully you will reach out, if not already. Thank you.

June 09, 2023

Prompt service, friendly team, keep me updated throughout. They make it easy to schedule and complete a service visit. More

by chrisdfinley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service visit! We appreciate you choosing Autohaus!

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