Back

Autohaus BMW

St. Louis, MO

4.8
3,443 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
Contact Dealership

3015 S. Hanley Road

St. Louis, MO

63143

Directions

By Type

Showing 3,443 reviews

July 10, 2023

Great service , very Knowledgable team, they made every step easy to get through! love my new car! More

by Nancyjackson1226
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DeAnna Gossman
Mar 26, 2024 -

Autohaus BMW responded

Thank you for your New BMW purchase! We appreciate the opportunity and hope you will have many, many happy years driving your new BMW:)

July 10, 2023

I was happy with the repair and my interaction with the service advisor. I wish they had it done within the original timeframe but overall still good. More

by ksahin4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service visit with us! Please tell us how we can improve, we strive to be our best. Thank you for choosing Autohaus!

July 10, 2023

Always so pleasant to talk to and kept me informed of all going on with my car More

by Eckerme1317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service visit with us! We strive to be our best. Thank you for choosing Autohaus!

July 10, 2023

Great buying experience. No pressure from my salesman, worked with him over the course of 2 months until we found what I wanted. Got the pricing I wanted without any headache More

by Rcourtney3396
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Mares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for your New BMW purchase! We appreciate the opportunity and hope you will have many, many happy years driving your new BMW:)

July 05, 2023

The people and the service at Autohaus are fast, friendly and efficient. By far the best experience I’ve dealt with! More

by Ewhaley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service visit with us! We strive to be our best. Thank you for choosing Autohaus!

June 30, 2023

Always friendly. Well maintained. Not always able to answer my questions. Needed to go to another source. I didn’t understand what they did to my car when I turned More

by vash348
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jens Petermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for your purchase and the review. Please contact your client advisor for more clarification, if needed at this time.

June 29, 2023

Excellent customer service. Brad Mares is an exceptional consultant who makes the process of buying a new car very easy. More

by lauraschuettpelz
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brad Mares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you so much for your pre-owned BMW purchase and this great review and recommendation, Laura!

June 28, 2023

Was pleased with ability to schedule, review cost of work in advance, real time video of service findings, and completeness of the required work timely! Top tier service offered at Autohaus. More

by reidnba
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for this great review and recommendation regarding your BMW visit with Brittany! We are happy that you enjoy the video service we provide.

June 21, 2023

It was painless and friendly. No issues except for waiting to be contacted to discuss the vehicle like the mechanic said in the video. More

by marcialgray23
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the review and we appreciate you letting us know about the delays you experienced. We are constantly working on improving our communication skills and systems.

June 21, 2023

The service team is the best. Fast and efficient car service or repairs. Clean and welcoming lobby. More

by Ken.herrell
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the nice review and recommendation regarding your BMW Service visit, Ken! We appreciate it very much!

...
41
...