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Autohaus BMW

St. Louis, MO

Overview
Employees
Reviews
Vehicles
4.8
3,440 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
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3015 S. Hanley Road

St. Louis, MO

63143

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Showing 3,440 reviews

October 10, 2024

3 days for a single tire is actually ridiculous. I would never recommend to anyone under the sun More

by Ihate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Clem
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
1.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Starnes
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Autohaus BMW responded

We are sorry for your inconvenience and do try to attend to emergencies in the order received. We are not sure what happened, but we are sorry.

October 09, 2024

Excellent customer service by Michael Zhang and Dennis Sheng throughout the leasing process. True rockstars, thanks! More

by tsui.kalvin1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Sheng, Michael Zhang
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Oct 10, 2024 -

Autohaus BMW responded

Thank you so much for the 5 - star review! We are happy to be of service and look forward to the next time, take care!

September 27, 2024

The staff at Autohaus are all great. They make the purchase process super smooth. Bob Dedert is the reason I have returned to your dealership so frequently. More

by arrow
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Dedert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The tech person was also very good.
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Sep 27, 2024 -

Autohaus BMW responded

Thank you for the 5 - star review! We are please to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Bob is one of the best! Thank you for choosing Autohaus!

September 19, 2024

Awesome as always, very much appreciated! Thank you, very happy with you guys no matter what…. More

by Flo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2024 -

Autohaus BMW responded

Thanks form the review! We are thrilled that you had a great experience with us and look forward to serving you again.

September 05, 2024

Great service experience, Trey was great to work with. Spelled everything out, no surprises or changes. More

by rammissavage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2024 -

Autohaus BMW responded

Thanks for the review! We appreciate you taking the time to let us know about your experience. If there's anything else we can help you with, please let us know.

August 26, 2024

Nick was wonderful to work with. He was professional with a personal touch. We felt like he looked out for us to make it a pleasant experience. More

by Susan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Markovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2024 -

Autohaus BMW responded

Thanks for the 5 - star review! We are happy that Nick impressed you in this way. We are very lucky to have him at Autohaus. Thank you for choosing Autohaus BMW!

August 20, 2024

Was a very awesome experience everyone was very professional courteous, and then took very good care of me More

by ronaldwright57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Dedert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Zitko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kent Lindstrom, Zack Forister
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Aug 20, 2024 -

Autohaus BMW responded

Thanks for the 5 - star review! We are please to know about your positive experience with us. We are grateful to have such a positive and professional staff. Thank you for choosing Autohaus!

August 15, 2024

They were professional and answered all questions with good advice. Delivery guy was absolutely good More

by C & n payam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sara Rahnama
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Aug 15, 2024 -

Autohaus BMW responded

Thanks for the great review! We appreciate your business, if there's anything we can do for you please don't hesitate to contact Autohaus.

August 07, 2024

Love the dealership, especially my service advisor, Brittany Weiss. She is exceptional. Only thing keeping the review from a five star is that maintenance appointments usually take longer than planned. More

by Scott Watson / M3 Accounting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2024 -

Autohaus BMW responded

Scott, thanks for the review! We're thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again!

August 06, 2024

I will only allow Autohaus BMW in xx. Louis to service my car! Chris Clem always takes care of me. He is honest and conscientious and the service department always gives my car a thorough More

by ccourt37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 06, 2024 -

Autohaus BMW responded

Thank you for the 5 - star review! We pride ourselves on being accommodating and transparent. Chris Clem is truly an asset to our team. Thank you for choosing Autohaus, we look forward to seeing you again!

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