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Autohaus BMW

St. Louis, MO

4.8
3,442 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
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3015 S. Hanley Road

St. Louis, MO

63143

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Showing 3,442 reviews

July 22, 2023

Everyone was knowledgeable and willing to answer questions. The waiting area is large and comfortable! I like how the cashier area is a separate room with BMW products/gifts available to buy. More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Genius Ashley
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service visit with us! We hope each time can be the best. Thank you for choosing Autohaus!

July 20, 2023

I had an emergency repair yesterday, contacted Patti, she was unbelievable. Took full control of getting my car towed to Autohaus an insuring it was put in que to be serviced. She followed twice during the More

by Stavros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service visit with us! We hope each time can be the best. Thank you for choosing Autohaus!

July 20, 2023

THE BUYING PROCESS WAS FLAWLESS. NO HASSEL AND EASY TO DEAL WITH. THEY ARE A GREAT DEALERSHIP TO DUE BUSINESS WITH. THEY ALSO HANDLED ALL THE STATE TAXES AND PAPERWORK FOR ME. WOW More

by rppuricelli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Pittman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for your New BMW purchase! We appreciate the opportunity and hope you will have many, many happy years driving your new BMW:)

July 19, 2023

Service Department is top notch! Staff is very friendly and knowledgeable! Building is beautiful inside and out! More

by Gary
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service visit, Gary! We appreciate you and the opportunity to serve you!

July 19, 2023

Clean, efficient, good coffee/snack bar. 5/5 stars, would come back again. Fifteen words. More

by kate.kunau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service visit with us! We hope each time can be the best. Thank you for choosing Autohaus!

July 19, 2023

The Autohaus team has always been courteous and professional over many years of dealing with them in sales and service More

by BR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Wirick
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service visit with us! We hope each time can be the best. Thank you for choosing Autohaus!

July 18, 2023

Everything was good, I recommend to deal with Brittany, she was super kind and helpful. More

by khowlasalem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service visit with us! We appreciate you and the opportunity to serve you!

July 17, 2023

I would say that this was one of the best customer service experiences I have had in commerce generally. Brittany Weiss really helped me out. Popped a tire on the way to the lake, came back the next d More

by Parker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Wirick
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service visit, Parker! It was very nice of you to say and Brittany tried her best to help. Thank you for choosing Autohaus!

July 16, 2023

The are very courteous and easy to deal with. I got in and out very quickly. More

by copeland.sue044
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service visit with us! Thank you for choosing Autohaus!

July 14, 2023

Service was easy to schedule, and the people are very pleasant. The snacks were great for my teenager who had to come along. More

by Private
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service visit with us! Thank you for choosing Autohaus!

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