Back

Autohaus BMW

St. Louis, MO

4.8
3,442 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
Contact Dealership

3015 S. Hanley Road

St. Louis, MO

63143

Directions

By Type

Showing 3,442 reviews

August 04, 2023

My car was in yesterday for routine warranty service and to address a navigation update issue. Chris Buie communicated my issue to Andrew Shackley who wen the “extra mile” to resolve the issue and update my More

by glennjjjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Shackley
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the 5-star review and recommendation regarding your BMW Service visit with us! We appreciate the opportunity to serve you and thank you for choosing Autohaus!

August 03, 2023

Always a clean facility, the employees are friendly, helpful and approachable. The waiting area is comfortable and accomodating. Well done. More

by Raquelvice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the 5-star review and recommendation regarding your BMW Service visit with us! We appreciate the opportunity to serve you and thank you for choosing Autohaus!

August 03, 2023

Jeff Gao is a very knowledgable sales representative. If he didn’t know the answer, he would get it for me ASAP. More

by David
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Gao
Mar 26, 2024 -

Autohaus BMW responded

Thank you for your Pre-Owned BMW purchase, this kind review and recommendation! We appreciate the opportunity and hope you will have many, many happy years driving your new to you BMW. Thank you for choosing Autohaus!

August 03, 2023

All employees were helpful & friendly. My appointment was handled promptly & completely. The waiting area & dealership are impressive. More

by bink5of5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the 5-star review and recommendation regarding your BMW Service visit with us! We appreciate the opportunity to serve you and thank you for choosing Autohaus!

August 03, 2023

Great local . Excellent staff Work completed in timely fashion Prices for repairs a bit steep More

by doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the nice review and recommendation regarding your BMW Service visit with us! We appreciate the opportunity to serve you and thank you for choosing Autohaus!

August 01, 2023

Very helpful during the leasing process. Jen our sales person was the best. He was quick to respond to all of my questions. More

by NORM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jens Petermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for your New BMW purchase, this kind review and recommendation! We appreciate the opportunity and hope you will have many, many happy years driving your new BMW. Thank you for choosing Autohaus!

July 29, 2023

N/A. I have nothing more to say. Thanks for the info this company gave for my car. More

by Emmanuel_Hayes89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

We are sorry if your experience was less than stellar in our Service Department. If there is anything we can do to help in this case, please let us know. Thank you.

July 27, 2023

Staff were very professional and welcoming. They did their job in timely fashion. All good More

by seghatol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service visit with Zinaida! We appreciate the opportunity to serve you!

July 27, 2023

We have loved the service department, from the moment that we call for the appointment to the service tech’s informative assessment and the confidence we have that everything is being done right. We woul More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service visit, George! We appreciate you and the opportunity to serve you!

July 27, 2023

I appreciate Patti calling to discuss the work to be completed. And thanks to Tim for providing the video and explanation of my car's condition. Also, I had to drop off and pickup the car after hours a More

by R S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim N.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service visit with Patti and Tim! We appreciate the opportunity to serve you!

...
37
...