Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Autohaus BMW
St. Louis, MO
3,442 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience".
In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience".
All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007.
The Best People
The Best Product
The Best Facilities
The Best Selection
The Best Experience
The Autohaus Experience
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,442 reviews
August 08, 2023
Was in for emissions inspection. Visit was efficient. Advisor updated me on upcoming service deadlines. Waiting area very comfortable. Visit was efficient. Advisor updated me on upcoming service deadlines. Waiting area very comfortable. More
by lasaro7
Employees Worked With
August 08, 2023
Service coordinator, Patti, was good. When picking up my car later, the payment department did not separate the payments like I wanted. And no one showed me where my car was. I had to ask When picking up my car later, the payment department did not separate the payments like I wanted. And no one showed me where my car was. I had to ask and there were 2 spots on my driver side seat More
by Cheryl
Employees Worked With
August 08, 2023
Great customer service always willing to go the extra mile to satisfy the customer - on time and prompt service mile to satisfy the customer - on time and prompt service More
by akhan_stl
Employees Worked With
August 08, 2023
Overall I was very pleased with my transaction with Autohaus BMW. Everyone was very cordial and we were not pressured any in way to sign a deal. They were very responsive to my questions and the whole Autohaus BMW. Everyone was very cordial and we were not pressured any in way to sign a deal. They were very responsive to my questions and the whole car buying process we were in and out in no time at all. Highly recommended to give Jens a call for your next BMW. More
by Lecrobinson
August 08, 2023
Always receive great customer service at Autohaus. They go out of their way to take great care of you. They go out of their way to take great care of you. More
by brenda.gleason101
August 07, 2023
It was just a routine service. Engine oil was changed, brakes and windshield wipers were checked. The staff was courteous and pleasant. Engine oil was changed, brakes and windshield wipers were checked. The staff was courteous and pleasant. More
by tsuilc
Employees Worked With
Neither of us recall the name of the Chinese (as he revealed to us) service agent but the was very nice. However, we did speak to Irene Bhumgara for quite some time about getting our next car.
August 04, 2023
The service team is incredible. They always provide excellent service to my vehicle and their communication throughout the process is stellar. They always provide excellent service to my vehicle and their communication throughout the process is stellar. More
by blahblahblah
August 04, 2023
Always so friendly and top notch service! They’re also so sweet to my daughters! They’re also so sweet to my daughters! More
by Lindsey.brunt
Employees Worked With
