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Autohaus BMW

St. Louis, MO

4.8
3,442 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
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3015 S. Hanley Road

St. Louis, MO

63143

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Showing 3,442 reviews

September 12, 2023

Great service. Very knowledgeable, low pressure environment. Staff is extremely friendly and accommodating. Sales process went extremely smoothly More

by GDinSTL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Mares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for your New BMW purchase, this kind review and recommendation! We appreciate the opportunity and hope you will have many, many happy years driving your new BMW. Thank you for choosing Autohaus!

September 11, 2023

Excellent customer service and technical expertise. Very pleasant atmosphere. Timely service with excellent communications. Very user friendly. More

by dwferg3273
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the 5-star review and recommendation regarding your BMW Service visit with us! We appreciate the opportunity to serve you and thank you for choosing Autohaus!

September 10, 2023

Addressed concerns about my vehicle issue and were able to repair within my requested timeline. Fully satisfied with the overall process . More

by Shafay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Vivrett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the 5-star review and recommendation regarding your BMW Service visit with us! We appreciate the opportunity to serve you and thank you for choosing Autohaus!

September 10, 2023

Trey was so friendly and knowledgeable to help me with my service. Went above and and beyond to retrieve my house keys I left in the car. The starter was installed in a timely manner and I was very happy wit More

by debb.hine
Recommend Dealer
Yes
Employees Worked With
Trey not sure last name
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the 5-star review and recommendation regarding your BMW Service visit with us! We appreciate the opportunity to serve you and thank you for choosing Autohaus!

September 08, 2023

Autohaus BMW of St. Louis was a great dealership to work with. This was my first experience purchasing a BMW (2022 X2 - It was one of the dealership's loaner cars), an More

by Deanne Y.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Zitko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for your Pre-Owned BMW purchase, this kind review and recommendation! We appreciate the opportunity and hope you will have many, many happy years driving your new to you BMW. Thank you for choosing Autohaus!

September 07, 2023

Great job fast service and friendly people that make sure you are taking care of in a timely fashion. More

by Presidential314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the 5-star review and recommendation regarding your BMW Service visit with us! We appreciate the opportunity to serve you and thank you for choosing Autohaus!

September 07, 2023

Autohaus Dealership doesn't have the correct inventory or does not have real-time arrived on their inventory. I went to purchase a vehicle, and the vehicle I wanted Autohaus said the delivery date was 2 mon More

by david
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Marquis Mischeaux
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Autohaus BMW responded

We are sorry to hear that there was some confusion on one of our Vehicles marked "Arriving Soon". We try very hard to provide the most up-to-date inventory on our website, but It does sometimes take several days to update the actual arrival dates from BMW shipping to our internal accounting system and for the information to reach our website. We don't always get informed if a vehicle will be arriving earlier than expected. We apologize for your disappointment and unfortunately we cannot just switch cars after it is sold, reported to BMW and the State, and Taxes and Title submitted. It immediately becomes a Used Car. If you would like to discuss this further, please call our General Sales Manager, Todd Cherry, at 314-727-8870.

September 07, 2023

Service is always good at this dealership. Only suggestion is to make car pickup clearer. More

by Wjulholland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the 5-star review and recommendation regarding your BMW Service visit with us! We appreciate the opportunity to serve you and thank you for choosing Autohaus!

September 07, 2023

Auto house is very responsive. They got in my car in quickly, diagnosed the problem, and fixed it. I would recommend them to anyone. More

by Victor Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kent Lindstrom
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the 5-star review and recommendation regarding your BMW Service visit with us! We appreciate the opportunity to serve you and thank you for choosing Autohaus!

September 06, 2023

I didn’t bring my car to have the same symptoms when I picked up. More

by rheap23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for your review describing your BMW Service visit with us. It sounds like it could have been better. We apologize for the inconvenience and hope you reported it to your Service Advisor right away. If you would like to discuss further, please contact our Service Director, Todd Feuerhaken, at 314-727-8870. Thank you.

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