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Autohaus BMW

St. Louis, MO

4.8
3,439 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
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3015 S. Hanley Road

St. Louis, MO

63143

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Showing 3,439 reviews

November 14, 2024

Autohaus got me in and out for service quickly and got the job done right! All the Autohaus employees were professional and friendly. Service advisor Patti Kupfer is amazing, Brandon Pittman in sales is t More

by Doug1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dani, Doug and Brandon
Nov 14, 2024 -

Autohaus BMW responded

Thank you for the 5 - star review! We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again.

November 14, 2024

I have been buying BMWs from Autohaus since the last century. The salespeople are all excellent and truly knowledgeable about their products. The service work is thorough and successful. This dealers More

by E. Green
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Markovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Klaric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Do not know her name (very unhappy about this) but the lovely woman who answers the phone and welcomes people coming into the dealership is EXCELLENT! She is professional without being ‘unapproachable’, knowledgeable and helpful on the phone and in perso
Nov 14, 2024 -

Autohaus BMW responded

Thanks for the review! We greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!

November 14, 2024

Excellent customer service — above & beyond. Team is knowledgeable, Friendly & always smiling. They genuinely care about the customer. More

by C.Mack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashly Crumel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Autohaus BMW responded

Thank you for the review! We appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know.

November 11, 2024

I can't say enough good things about my recent experience with Sean and Amir at the BMW dealership. From start to finish, they made the entire process absolutely seamless! Their professionalism, attention to More

by Paris FRZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Sheibani, Amir Goharani
Nov 11, 2024 -

Autohaus BMW responded

Thank you for the 5 - star review! We pride ourselves on being as accommodating, transparent, and friendly as possible in order to create a great experience with us. Sean and Amir are true assets to our team. Thank you for choosing us, we look forward to working with you again!

October 26, 2024

Wonderful service at Autohouse BMW Staff is helpful , efficient, and knowledgeable about the automobiles features and advantages More

by Anabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2024 -

Autohaus BMW responded

Thanks you so much for the review! If there is anything else we can do for you, please let us know!

October 22, 2024

Excellent serves,great staff, Roshan,Michael & Zack were amazing ,friendly .highly recommend Autohaus to everyone More

by Fara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roshan,Zack,Michael
Oct 22, 2024 -

Autohaus BMW responded

Fara, we appreciate your business and feedback. We're thrilled that you were satisfied with our services. If there is anything else we can do for you, please let us know!

October 16, 2024

Friendly. Timely. Good service and advisor. Chris Buie explained situation with my brakes so I know when time for replacement. More

by jolandes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Autohaus BMW responded

Thank you for the fantastic review! We loved being of service to you and hope we can assist you again in the future.

October 10, 2024

Andy the sales rep was very pleasant to work with and was very knowledgeable in the products offered More

by Tim Lau is the best
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Leung
Oct 10, 2024 -

Autohaus BMW responded

Thank you for the 5 - star review! We are happy that Andy impressed you in this way. We are grateful to have such a positive and prompt staff.

Oct 10, 2024 -

Tim Lau is the best responded

Thanks for having him on your team

October 10, 2024

I bought my x7 from them. They were very reasonable with pricing and did everything to make me comfortable with the purchase. The service department is excellent More

by tarnowsky1950
Recommend Dealer
Yes
Employees Worked With
Don't recall
Oct 10, 2024 -

Autohaus BMW responded

Thanks for the outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! Thank you for choosing Autohaus BMW.

October 10, 2024

3 days for a single tire is actually ridiculous. I would never recommend to anyone under the sun More

by Ihate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Clem
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
1.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Starnes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Autohaus BMW responded

We are sorry for your inconvenience and do try to attend to emergencies in the order received. We are not sure what happened, but we are sorry.