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Autohaus BMW

St. Louis, MO

4.8
3,441 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
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3015 S. Hanley Road

St. Louis, MO

63143

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Showing 3,441 reviews

October 08, 2023

We had an excellent serving experience at Autohaus BMW. Thanks alot for all their support and help. Appreciated More

by zekeriyya alanoglu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thanks for the review! We are thrilled to hear that you had an excellent experience with us,. Your kind words serve as a great testament to the hard work and dedication we invest in each job.

October 08, 2023

No problems at all from scheduling to pickup. The was completed in an impressively short time, I was well informed of status along the way, and the my car left the shop looking great. First rat More

by erikacc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thanks for the review! We always strive to give our best to help our customers and I'm glad that we exceeded your expectations.

October 07, 2023

Reliable, trustworthy and efficient describes my experience with the Autohaus service department. Their work is performed professionally and rarely exceeds their estimates of time and cost. BMW serv More

by Docboss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Autohaus BMW responded

Thank you for highlighting our outstanding customer service in you review! We'll pass along your compliments to our team. Look forward to serving you again.

Nov 07, 2023 -

Autohaus BMW responded

Sorry that you are having issues with your wife IX50. please call Autohaus BMW and ask for Todd Feuerhaken, he's the service manager. the phone number is as follows 314-727-8870

October 05, 2023

Great service! Can’t asked for more. Greatly appreciated! Very thoroughly and detailed. Highly recommended! More

by Htiffany1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thanks for the review! We strive to give our best to help our customers and I'm glad that we exceeded your expectations.

October 04, 2023

everyong is friendly and professional,it is a good buying experience. Thank you so much to the staff for helping me get my own BMW! More

by Haicheng
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Dedert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Handel
Mar 26, 2024 -

Autohaus BMW responded

Thanks for the 5 - star review! We're extremely happy that you had a positive experience, and we're grateful for your feedback.

October 04, 2023

Autohaus provided great service and communications throughout my recent vehicle purchase process. I appreciated the dealership working with me over text rather than insisting on phone calls or lengthy More

by mjbarnett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Markovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Handel
Mar 26, 2024 -

Autohaus BMW responded

Thanks for the 5 - star review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

October 04, 2023

I appreciate the service representative Trying to accommodate my schedule. Work was well done. Thanks More

by Pmgleich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
4.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thanks for the review! We really appreciate you being a customer and helping to share the word about us. We're here for you anytime!

October 03, 2023

I had a great experience buying my first BMW at Autohaus. Steve, Heather, and the whole team were excellent to work with and took their time walking me through the process. From allocation and order all the More

by Ryan P.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Zitko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thanks for the 5 - star review! Steve and Heather , who provided services will love to read the kind words you left about their service! Thank you for the feedback and we hope you visit again!

October 03, 2023

Autohaus is always quick to get my service completed. The guy estimated an hour and fifteen or so and was right on the money. It did take me a bit more time than normal to get checked in, though. Indid More

by Mersmadp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thanks for the review! We are happy to be of service and look forward to the next time, take care!

October 02, 2023

From the time I drove up to the dealership I had nothing but a good experience starting with my service person that signed me up just excellent very pleasant I would definitely come back to our house again More

by whatdoulike_1999
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thanks you so much for the great review! If there is any other service we can provide for you, please get in touch with us!

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