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Autohaus BMW

St. Louis, MO

4.8
3,441 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
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3015 S. Hanley Road

St. Louis, MO

63143

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Showing 3,441 reviews

November 28, 2023

Brandon Pittman- bad salesman, no knowledge of his job, made buying a car more difficult than it needed to be. Why have sales people when you still make the customer do all the work? Requested to speak wit More

by M4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 07, 2023 -

Autohaus BMW responded

Hello Mrs. G, We are shocked to read this review. Brandon is highly qualified to discuss the amazing features of the BMW M4 and equally knowledgeable of the proper sales procedure for our clientele. You requested a few things that unfortunately, we were not able to accommodate, both for ours and your protection and the safety of your new vehicle. We sincerely apologize for that, and our only wish is for you to have the most outstanding experience with us and your new BMW M4. If we can do anything to help you feel better about your experience at this point or you would like to discuss further, please contact our General Manager, Joe Emerson, at 314-727-8870. Thank you.

November 28, 2023

Easy to work with and great overall experience. Would recommend them to others and would purchase another vehicle from them. More

by ALZB3150
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Zitko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Handel
Nov 28, 2023 -

Autohaus BMW responded

We always strive to give our best to help our customers and I'm glad that we exceeded your expectations.

November 24, 2023

Bob was kind, and welcoming as well as patient. Thank you for guiding me in the lease of the “vehicle of my dreams”. More

by Dr.TSE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Dedert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Autohaus BMW responded

We really appreciate you being a customer and helping to share the word about us, we're here for you anytime! Thank you for your feedback.

November 20, 2023

All staff members are very friendly and helpful. They always try to do their best More

by betulalanoglu_75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Autohaus BMW responded

We're thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!

November 16, 2023

Wonderful service as always. Pleasant and attentive technicians and lovely waiting room with beverages and snacks. More

by Manning635
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Starnes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Autohaus BMW responded

Thank you for recommending us in your review! We're glad we made your experience with us a great one and happy to help you again when needed.

November 16, 2023

Great customer service! Friendly staff. They made the buying experience enjoyable and hassle free. I will be back. More

by Dan Gogel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Markovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DeAnna Gossman
Nov 16, 2023 -

Autohaus BMW responded

Dear Dan, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

November 16, 2023

I had an excellent experience here, one of the best! Steve was great and really helped me out with the whole process. Couldn’t be happier with the service here! More

by andrewreichelt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Zitko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Autohaus BMW responded

Dear Andrew, we would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope you visit us again!

November 14, 2023

Zinaida was our service representative. I have driven a BMW for 30 years and she is by far the BEST. Flawless. I cannot thank her enough!!! I will only go to Autohaus because of her. More

by Carrie Hackett Woolsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Autohaus BMW responded

Hi Carrie, we're delighted to know that Zinaida exceeded your expectations! Your kind words mean the world to us, and we can't wait to share your compliments with her.

November 14, 2023

Great service. Had to wait a week before they could service the vehicle. Friendly and accommodating More

by boyd.jamesl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Autohaus BMW responded

On behalf of Autohaus BMW, I would like to thank you for using us for service. Your feedback is appreciated. Please come visit us again soon!

November 14, 2023

Trey at Autohaus is fantastic. He handled a difficult repair situation with aplumb. Thank you, Trey! More

by S
Recommend Dealer
Yes
Employees Worked With
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Autohaus BMW responded

We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!

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