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Autohaus BMW

St. Louis, MO

Overview
Employees
Reviews
Vehicles
4.8
3,441 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
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3015 S. Hanley Road

St. Louis, MO

63143

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Showing 3,441 reviews

December 09, 2023

The service experience was excellent. I had called on a Saturday to schedule and the person who answered the phone was short with me and not helpful. Rather rude and should have maybe tak More

by riverdawn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Mares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2024 -

Autohaus BMW responded

Thanks for the review! We always strive to give our best to help our customers an I'm glad we exceeded your expectations!

December 09, 2023

They we’re flexible when I changed my appt and very friendly and the car was very clean More

by bryzie99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2024 -

Autohaus BMW responded

Thanks for the review! We try to accommodate our customers in every which way possible. We're here for you anytime and grateful for your feedback!

December 07, 2023

Marquis Mischeaux is the reason I bought from Autohaus. I began investigating SUVs over 6 months ago, and from the beginning, Marquis never pressured me or made it seem that I was wasting his time. He was More

by robert.butler.jr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquis Mischeaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2023 -

Autohaus BMW responded

We are thrilled to hear that you had a seamless and stress-free experience with us. We always strive to give our best to help our customers, and we're delighted to hear you enjoyed Marquis service.

December 06, 2023

Excellent and wonderful. Your employee is very kindness and politely handling the customer. Service is good. More

by jasonahn2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn hall
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Mar 26, 2024 -

Autohaus BMW responded

Thanks for the 5 - star review! Thank you for your gracious words! We're delighted to hear you enjoyed Robyn. Providing exceptional experiences is our top priority!

December 02, 2023

While in for an oil change and tire rotation, my technician discovered during the free multi-point inspection a bad seal leak coming from my rear differential. My service advisor, Chris B, took me d More

by Grwurm16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariel Clark
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Dec 02, 2023 -

Autohaus BMW responded

We're extremely happy that you had a positive experience, and we're grateful for your feedback. We always strive to give our best to help our customers and glad you're happy with our service!

December 02, 2023

Very neat. &.clean facility and entire staff was polite and professional. Will recommend them to friends More

by Lou
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bob Dedert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2023 -

Autohaus BMW responded

Lou, we appreciate your business and value your feedback. If there is anything we can do for you, please let us know!

December 01, 2023

Dealership was superb. Steve Zitko greeted me at the door and professionally walked me through the entires process. The sales and financing was very easy and expedited. I w More

by jon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Zitko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2023 -

Autohaus BMW responded

Dear Jon, thank you for recommending us in your review! We're are thrilled that you had a stress-free experience. Your kind words serve as a great testament to the hardwork and dedication we invest in each job.

November 29, 2023

Very friendly staff and service . Every concern is taken care off . Explanation of repair is explained properly . More

by Palsamra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
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Nov 30, 2023 -

Autohaus BMW responded

We're extremely happy that you a had a positive experience, and we're grateful for your feedback.

November 29, 2023

Very good and nice people help you and good service thanks for doing good job More

by shakileh.ziapor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I didn’t know them
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Nov 30, 2023 -

Autohaus BMW responded

Thank you for your kind words! We're glad you're happy with our service.

November 28, 2023

We purchased a used Volkswagen at BMW and experienced premium service through the entire process. More

by michelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Pittman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2023 -

Autohaus BMW responded

Dear Michelle, thank you for your gracious words! We're delighted to hear you enjoyed your entire process. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations.

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