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Autohaus BMW

St. Louis, MO

Overview
Employees
Reviews
Vehicles
4.8
3,439 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
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3015 S. Hanley Road

St. Louis, MO

63143

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Showing 3,439 reviews

November 20, 2024

All staff goes above and beyond from the sales team to the service team they all give great customer service. They strive to make everything right for the customer. More

by KATHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Zitko
Javier Terrazas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandy Wise
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Nov 21, 2024 -

Autohaus BMW responded

Thank you for the review! We appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know.

Nov 21, 2024 -

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

November 20, 2024

Great service. Wait area is very pleasant. Staff are courteous and knowledgeable. Overall a very positive experience More

by Nbkyf666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2024 -

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

Nov 21, 2024 -

Autohaus BMW responded

Thank you for the review! We appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know.

November 20, 2024

Excellent customer service and prompt updates during the service process. All questions were promptly and thoroughly answered. More

by DarrellQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2024 -

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

Nov 21, 2024 -

Autohaus BMW responded

Dear Darrell, we appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know.

November 19, 2024

It’s been a year and some change since I’ve had my BMW X1. Great staff. Very professional. Haven’t had any issues thus far with this dealership. More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

November 19, 2024

Easy to schedule. Helpful service people. I like the summary videos by the maintenance tech. More

by Rehstl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

Autohaus BMW responded

Thanks form the review! We are thrilled that you had a great experience with us and look forward to serving you again.

November 18, 2024

Great service, professional staff. Made buying a new car easy. Also they have great cars More

by PAULPHPRINCE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Harness
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Autohaus BMW responded

Thanks for the 5 - star review! I would like to thank you for using us for your new car purchase. We appreciate your business and hope to be of service again.

November 17, 2024

Amazing professional service! ! Bob Dedert & team was top notch, very pleasant through out our purchase!! More

by Sara
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bob Dedert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Young man in the IT department
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Nov 18, 2024 -

Autohaus BMW responded

Dear Sara, we are glad to hear we provided you with top-notch service! We appreciate the feedback and would love to work with you again.

November 15, 2024

Frustrated that the pricing shown did not include labor. Labor almost double my ticket. Understand labor is always going to be a charge but it would have been nice to know upfront. More

by Jhowex5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patti Kupfer
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Autohaus BMW responded

We appreciate you sharing your experience with us and would love to get inn touch with you about how we can make it even better next time! Please get in touch with us here at Autohaus service. you may contact Chris Clem service manager 314-727-8870

November 15, 2024

AUTOHAUS was quick to get my car in and evaluated. Thorough inspection & timely repairs and I was back in my BMW in no time! Service providers were thorough in communication. Would recommend More

by Stacieluter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Autohaus BMW responded

Thank you, Stacie, for your wonderful review! It's always a pleasure to serve customers like you, and we're glad that you enjoyes our services.

November 15, 2024

Nice people to deal with. They were concerned and considerate during my wait, checking in periodically. Enjoyable experience More

by micpace22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Autohaus BMW responded

Thanks for the 5 - star review! If there is any other services we can provide for you or questions we can answer, please get in touch with us!

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