Back

Autohaus BMW

St. Louis, MO

4.8
3,441 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
Contact Dealership

3015 S. Hanley Road

St. Louis, MO

63143

Directions

By Type

Showing 3,441 reviews

January 23, 2024

Had a great experience. Wasn’t pressured to buy. Sales and finance team were respectful. More

by Jim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jens Petermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Autohaus BMW responded

Jim, we appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

January 22, 2024

Very professional and morden. The traffic is not good around that area. And also the sales person, the technican were very professional and friendly. More

by llee0916
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ray
Mar 26, 2024 -

Autohaus BMW responded

Thank you for highlighting our outstanding services in your review! We'll pass along your compliments to our team. Look forward to serving you again!

January 21, 2024

Nice clean facility. Have done business and purchased many BMW’s from Autohaus. Services are getting pricey like everything else. Brake fluid and oil change ran over $500 More

by Jengrossman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thanks for the review! Thank you for taking the time to share your experience.

January 21, 2024

Chris is a great service rep. He maentiined he would send me the details of the multi point inspection from my last visit. Can you please send that to me? I checked my email an More

by Tjb
Recommend Dealer
No
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Autohaus BMW responded

I will send this e-mail to Chris Clem.

January 19, 2024

Everyone was very gracious and helpful. We stopped in to "just look" at a specific vehicle and ended up purchasing it that day! Nick was very polite, very knowledgeable and not once did we More

by tcdavis70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Markovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Forister
Jan 19, 2024 -

Autohaus BMW responded

Thanks for the 5 - star review, and your gracious words! We're delighted to hear you enjoyed our services. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations.

January 19, 2024

Patti Kupfer is wonderful and very knowledgeable about the service needs of my vehicle. She proactively communicates while the car is in for service but also makes it easy to schedule appointments. Patt More

by Esidave777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Autohaus BMW responded

Thanks for the 5 - star review! On behalf of Autohaus BMW I would like to thank you for using us for service, and your feedback is appreciated. Please come and visit us again!

January 19, 2024

Service writer Chris Buie was very professional and helpful. I waited for my car to be serviced in a extremely nice waiting area. More

by askscott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Autohaus BMW responded

Thank you for your kind words! We're glad you're happy with our services.

January 19, 2024

Professional. Easy to work with. But want viewer to know the first 3 years maintenance were inclusive of the purchase price. More

by lay3r3
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Autohaus BMW responded

Thank you so much for the review! We are happy to be of service and look forward to the next time.

January 18, 2024

I had a very positive experience working with the team at Autohaus. Jens was a pleasure to work with and Ashley at the Genius Bar was knowledgeable and excellent. More

by kathyclawton
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jens Petermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashly Crumel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Autohaus BMW responded

Dear Kathy, thank you for the 5 - star review!. We are thrilled to hear that you had a great experience with us and look forward to working with you again!

January 18, 2024

Everything about my experience at Autohaus was flawless! !! I highly recommend them over any other dealer. Thank you! More

by Carrie Hackett Woolsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Autohaus BMW responded

Thank you for the 5 - star review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are thrilled to hear about this experience, and thank you for the future referrals!

...
14
...