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Autohaus BMW
St. Louis, MO
3,941 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience".
In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience".
All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007.
The Best People
The Best Product
The Best Facilities
The Best Selection
The Best Experience
The Autohaus Experience
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 3,941 reviews
September 12, 2025
chris buie and mateo tahirovic took great care of me and made sure i was in and out in optimal time made sure i was in and out in optimal time More
by eldar salih
Employees Worked With
September 12, 2025
Jens Petermann, my salesman, listened carefully to (i) what I was interested in looking at, (ii) the timing I wanted for a new lease and (iii) why I was looking at BMW for the first time. He worked with m what I was interested in looking at, (ii) the timing I wanted for a new lease and (iii) why I was looking at BMW for the first time. He worked with me to find a car I wanted and stayed in touch over his vacation to help get the car I wanted and keep me in the communication loop. I appreciated his concern and his attention and his commitment to seeing the transaction through. The other people at Autohaus that I dealt with were also very helpful. Ashly Crumel was very helpful and very patient in setting up my "MyBMW" with me and walking me through the car's features and pointing out decisions I could make about how the car operated. Very helpful. More
by rabrickson
September 12, 2025
I love going in for service at Autohaus BMW! The facility is clean, the staff is friendly and the service department is quick and efficient. All my needs are met during my visits. If you choose The facility is clean, the staff is friendly and the service department is quick and efficient. All my needs are met during my visits. If you choose to wait for your vehicle the waiting area has some nice perks as well! More
by jlneuhoff
Employees Worked With
September 12, 2025
Every time I go to this dealership I am blow away by the professionalism, friendliness, and attentiveness of the staff! Plus the location itself is clean, has an awesome showroom and waiting area, and top t professionalism, friendliness, and attentiveness of the staff! Plus the location itself is clean, has an awesome showroom and waiting area, and top tier snacks, which when you are waiting die your car to be serviced it makes the time go by faster. Which, for an oil change at least, it take a little over an hour, which is reasonable, and they will run your car through the wash! My advisor and the tech were fantastic and I loved that they send you a video of your multipoint inspection. Will be returning here for all of my service needs. More
by Nikki
September 11, 2025
Great buying experience. James was friendly, courteous, and professional. No unnecessary pressure or xx. I really appreciated the training for setting up the car for my us James was friendly, courteous, and professional. No unnecessary pressure or xx. I really appreciated the training for setting up the car for my use preferences and explaining how things work. Even the finance experience was one of the best I have ever gone through. Highly recommended. More
by mikeyklaatu
September 11, 2025
Great service experience. Well kept facility with knowledgeable service advisors. Would definitely recommend to a friend. Well kept facility with knowledgeable service advisors. Would definitely recommend to a friend. More
by Lance
September 10, 2025
Sales person was courteous and helpful. Good follow up after our first visit. Dealership was clean and organized. Good follow up after our first visit. Dealership was clean and organized. More
by Jsbuescher
September 10, 2025
The service was great, but I was disappointed because my car is usually detailed inside and out, and it was not done this time car is usually detailed inside and out, and it was not done this time More
by Choehngraves
Employees Worked With
September 08, 2025
The service team are ungrateful for my business. They’re not kind. They don’t use the words thank you. The service mgr Chris Klem is equally as bad. I’ll never buy another car from Autohaus and will They’re not kind. They don’t use the words thank you. The service mgr Chris Klem is equally as bad. I’ll never buy another car from Autohaus and will be taking my service to a different BMW dealership. More
by douglas.reynolds
Employees Worked With
Other Employees :
Dani the cashier an A++. She should be a service associate.
September 08, 2025
Greatest service I have ever recieved in a car dealer. Remarkably helpful, quick responsive and kind people. Remarkably helpful, quick responsive and kind people. More
by emrebingul
