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Autohaus BMW

St. Louis, MO

4.8
3,639 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
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3015 S. Hanley Road

St. Louis, MO

63143

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Showing 3,639 reviews

February 18, 2025

they are definitely a good dealership However, on the service, their little things that I miss such as after doing my oil change, my car still says I’m overdue for my service. These kind of little detail More

by uqayyum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Autohaus BMW responded

Thanks for the review! We are happy to be of service and look forward to the next time, take care!

February 17, 2025

Marquis and Steve in finance made the process simple and enjoyable. Will be back for sure! More

by Tbromfman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquis Mischeaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Autohaus BMW responded

Thanks for the review! Our team of professionals is dedicated to providing everyone who visits our dealership only the best there is to offer. I'm glad Marquis and Steve helped to make your experience such a positive one.

February 17, 2025

My service advisor Pattie Kupfer is excellent at her job I would recommend her Jesse 😎 More

by DOCTOR WHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Autohaus BMW responded

Thanks for the review! We strive to be as prompt and accommodating as possible. We are truly passionate for creating the best possible experience here at Autohaus!

February 17, 2025

I had a nail/screw in my left rear tire and luckily it was a slow leak so I could drive it to my dealership, Autohaus BMW of maplewood. I received a call the next day and they were able to find a new tire More

by jmloskill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Shackley
Feb 17, 2025 -

Autohaus BMW responded

Thanks for the 5 - star review! Our team of professionals is dedicated to providing everyone who visits our dealership only the best there is to offer. I'm glad Andy helped to make your experience such a positive one.

February 14, 2025

Zenaida was a pleasure to work with. She made everything go very smoothly. The loaner car was excellent and very much needed. Thank you. More

by Raquelvice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and Zinaida is one of the best! We are truly passionate for creating the best possible experience here at Autohaus!

February 13, 2025

Patti is a fantastic service advisor. She's professional, timely and provides great transparency about the service. Patti is a great partner when it comes to servicing my vehicle. The More

by donleybk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Autohaus BMW responded

Thank you for the 5 - star review! We are so happy that you enjoyed your experience with Patti. We appreciate the great review and look forward to working with you again.

February 13, 2025

Always a good experience at Autohaus BMW. Super easy and always quick turnaround. Great communication More

by Scott B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

February 13, 2025

My service representative was very professional and welcoming and my wait time was pleasant and wait time was very minimal. More

by mb8011
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Autohaus BMW responded

Thank you for the review! We are happy that Trey impressed you in this way. We are very lucky to have him at Autohaus BMW. Take care and see you next time!

February 13, 2025

Patti was the absolute best! She always went above and beyond to make sure I knew what was happening all the time. She provided alternative solutions to all the problems. She con More

by ariannavillafuerte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Autohaus BMW responded

Arianna, thanks for the review! Our team of professionals is dedicated to providing everyone who visits our dealership only the best there is to offer. I'm glad Patti helped make your experience such a positive one. Please come back to visit in the future!

February 12, 2025

Fit the routine maintenance in their schedule so that it was covered by the original warranty. Thank you. More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Autohaus BMW responded

We are grateful for the 5 - star review! We're happy your visit at Autohaus was great. We'd love to continue providing great services to our customers like you, until next time be safe. Thanks again!

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