Autobahn Volvo Cars Fort Worth - Service Center
Fort Worth, TX

613 Reviews of Autobahn Volvo Cars Fort Worth - Service Center
I recently had the pleasure of receiving service at Autobahn Volvo, and I couldn’t be more impressed with the entire experience. From start to finish, the level of professionalism, care, and communicat Autobahn Volvo, and I couldn’t be more impressed with the entire experience. From start to finish, the level of professionalism, care, and communication exceeded my expectations. A very special thank you to Robert Manning and Mike Montez, who went above and beyond to ensure everything was handled smoothly. Robert was incredibly knowledgeable and took the time to walk me through every detail of the service process, answering all of my questions with patience and clarity. Mike made sure everything was completed on time and kept me updated throughout, which I really appreciated. It’s rare to find a service team that combines technical expertise with genuine customer care, but Autobahn Volvo—and especially Robert and Mike—do exactly that. I left feeling confident in the quality of the work and valued as a customer. I highly recommend them to anyone looking for top-tier service and a truly customer-focused experience. More
Autobahn Volvo Service department continues to exceed our expectations on every level. Jessica, to us, is like a niece who possesses superior knowledge of Volvo vehicles. She treats us like Family and we alw expectations on every level. Jessica, to us, is like a niece who possesses superior knowledge of Volvo vehicles. She treats us like Family and we always have full confidence in the work identified, will be completed promptly and most importantly correctly. Having the Service Technician, Rocio, remotely, via webcam walks us through the proposed scope of repair work is truly a game changer. MJ up front checking us in and out in her usual highly efficient and friendly manner is a great way to round out an overall elevated Car Servicing Experience. Thank you Team Autobahn Volvo! Sema & Moreno Alarilla More
Took my 12 Year old Volvo in to have the retractable hard top recalibrated due to my fault of messing it up. My C70 was a 9.5 no damage except a couple of small paint chips on front wheel well opening. I had top recalibrated due to my fault of messing it up. My C70 was a 9.5 no damage except a couple of small paint chips on front wheel well opening. I had just finished conditioning the leather seats which were near perfect. Sadly when I went to pick up my car 5 weeks later they carged me twice the normal calibration fee discussed on Volvo forums and car was in terrible shape with a 4 1/2 long 1 1/2 by 1/4 deep dent just behind the drivers door and above the rocker panel, still had a blob of grease on it, probably made by a floor jack being rolled into it judging by the shape, . The drivers seat that I just treated was filthy with ground in reddish dirt it took me an hour to clean. In the back the bumper cover has an 1/8 inch wide scuff mark 3 inches long with a chip of paint at the end down to the primer, and greasy heel prints on the drivers floor mat and greasy fingerprints on the headliner above the rearview mirror. I know dealers sometimes make mistakes but this was totally unacceptable. I took my car and will never go back again. Service rep Hector was nice to talk to, but dosen't check cars condition before calling customer which is poor leadership. More
Jessica was fantastic. She was extremely helpful and professional in getting my repairs done. The questionnaire, however, has my first name wrong. My name is Louis Tiscione She was extremely helpful and professional in getting my repairs done. The questionnaire, however, has my first name wrong. My name is Louis Tiscione More
Jessica, our service advisor, was amazing. She kept us informed via text on the status of our car. When we came to pick up the car she explained the service provided and sent a video of what She kept us informed via text on the status of our car. When we came to pick up the car she explained the service provided and sent a video of what the technician did on our multi point inspection. We will only go to Autobahn Volvo for service. More
Maintenance representative is knowledgeable, helpful and professional. Able to get car in for maintenance quickly and the work was done in a reasonable amount of time. Really liked the video that the techni professional. Able to get car in for maintenance quickly and the work was done in a reasonable amount of time. Really liked the video that the technician sent me showing the work he was doing. More