AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville - Service Center

Very knowledgeable of my trucks problems, they took the time to keep me informed of stages of repair, very polite. time to keep me informed of stages of repair, very polite. More

I had to have a part replaced that was extremely hard to find and on back order. They took time to look for the part around the US and find it in order to get it shopped quickly for replacement. They kept find and on back order. They took time to look for the part around the US and find it in order to get it shopped quickly for replacement. They kept me in the loop the entire process of finding the part and scheduling the service. The service was completed quickly More

Very professional and completed the work on time. This was my second visit and I will return. This was my second visit and I will return. More

Absolutely perfect service from Miranda Schmidt! Can’t wait to come back and visit with her!! Can’t wait to come back and visit with her!! More

They are very slow; an hour and a half to do routine maintenance is ridiculous. Never remember I have a warranty (Ally) and can't remember to charge them, not give me a discount. Had tires rotated and t maintenance is ridiculous. Never remember I have a warranty (Ally) and can't remember to charge them, not give me a discount. Had tires rotated and the same two on the right that have mud on them never moved, unless they changed the fronts and backs, which isn't a rotation. I've asked for the last 30,000 miles to check the filter; which they did and then told me I needed to do a better job at maintenance. More

The service we received was good and will do more services ar this location in the future services ar this location in the future More

I had a last minute issue with my tires and they were able to work me in and fix the problem. able to work me in and fix the problem. More

Service went smoothly and my vehicle was ready the day of. Service advisor was very friendly and listened to my concerns. of. Service advisor was very friendly and listened to my concerns. More

We were visiting from out of town and had an issue with our vehicle. Traci Massey went above and beyond to help us out. From the moment we arrived until the work was complete, we were kept up to date abo our vehicle. Traci Massey went above and beyond to help us out. From the moment we arrived until the work was complete, we were kept up to date about the issue, what needed done and the progress of the repairs. This is the best experience with Jeep service we have had in the 3 yrs owning our car. More

I've been a regular at your dealership for fifteen years now--even before it became AutoStar, and the service and outstanding treatment I receive by both my service advisor, Brian, and my preferred usual te now--even before it became AutoStar, and the service and outstanding treatment I receive by both my service advisor, Brian, and my preferred usual technician, Donnie, as well as my "parts" manager, Kelvin, are all the very best! I always feel, whatever my problem may be, is of utmost importance to them as it is to me! I thank them all for their genuine concern and helpful attitude resulting in my quick, timely service and/or repairs! I'm not sure of Donnie's or Kelvin's last names as we're on a first name basis---But I gave five stars below, of course to Brian Sullivan as well as Donnie Williams and Kelvin Coval assuming it's the people I mentioned above! More