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AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville - Service Center

Waynesville, NC

4.5
473 Reviews

473 Reviews of AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville - Service Center

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April 12, 2025

I was charged almost $300 for diagnostic, and quoted $2600 to fix my starting problem ans a dragging brake issue. I picked it up and took it to a small shop and the total repair for both issues was $150 More

by MrEarl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Sullivan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

MrEarl, Thank you for sharing your feedback about your recent experience at Autostar USA. We genuinely value your input and are disheartened to hear that our services did not meet your expectations. We always strive to provide the highest level of service to our valued customers. We regret any disappointment you may have encountered during your visit. Your perspective is important to us, and we will certainly take your comments into consideration as we continuously work to enhance our offerings. If you would like to discuss your experience further or have any specific concerns, please feel free to reach out to us directly at 828-452-2841. Your satisfaction is of great importance to us, and we are here to address any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.

April 06, 2025

Efficient service. Friendly and helpful staff. i would recommend this maintenance shop to my friends and family. Thanks you More

by MATUSMARIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with us. Our team works hard to provide top-notch service, and it’s wonderful to know we met your expectations. If you ever need anything in the future, don’t hesitate to reach out. Enjoy your vehicle, and happy driving!

March 21, 2025

My Jeep was serviced much faster than I expected and Brian was very personable and attentive. More

by SHEEPDOG735
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with us. Our team works hard to provide top-notch service, and it’s wonderful to know we met your expectations. If you ever need anything in the future, don’t hesitate to reach out. Enjoy your vehicle, and happy driving!

March 19, 2025

Phillip was constantly updating me on what was going on with my Jeep. He explained things in a way I could understand. More

by MIDGE1029
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Schoeb
Mar 19, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

MIDGE1029.Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

February 25, 2025

I enjoy working with the team at this dealership and there professional assistance give when needed More

by Charles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with us. Our team works hard to provide top-notch service, and it’s wonderful to know we met your expectations. If you ever need anything in the future, don’t hesitate to reach out. Enjoy your vehicle, and happy driving!

February 14, 2025

I came here for a basic oil change. When resetting my computer it made an error on my turn signals and they were clicking too quickly. The dealers solution was to wait 24-48 hours. This More

by AKREMPECKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Schoeb
February 09, 2025

recall was a surprise - all good now - thanks to all - i will see u later More

by BDCOP01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Mitchell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Winston Blanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Beane
Feb 11, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

BDCOP01, Thank you for rating our dealership! We appreciate your business, welcome to the Autostar Family!

February 07, 2025

Friendly service, very informative. Very satisfied with the quality of service. Thank you very much. More

by ARCH_JUNALUSKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Winston Blanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwight Cheary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Dunwoody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liam Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Rogers, Cody Beane, John Craven
Feb 11, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

ARCH_JUNALUSKA, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

February 06, 2025

The service received from this location is top notch. I am from out of town and everyone treated me like I had been coming there for years. They exceeded my expectations and love all the follow up emai More

by koda_bug1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Justice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

koda_bug1, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

February 02, 2025

Professional and knowledgeable. They go out of their way for customer service, it was raining when I went to pickup the vehicle and he brought it inside all warmed up so I wouldn't More

by nanaray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Beane
Feb 11, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

nanaray, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

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