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AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville - Service Center

Waynesville, NC

4.5
461 Reviews

461 Reviews of AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville - Service Center

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January 17, 2025

Excellent customer service each and every visit. All service has been performed on time with expected quality. More

by real44inokc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

real44inokc, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

January 17, 2025

They are great to work with and get your factory warranty issues resolved quickly and efficiently. More

by WJANDERSON39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Winston Blanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Markeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Sheehan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

WJANDERSON39, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

January 12, 2025

Making an appointment was simple. Took in for squeeking breaks and did not get the issue resolved unfortunately. Had issues with my computer after and they took it in quickly to get i More

by AKREMPECKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Griffith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

AKREMPECKI, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

January 10, 2025

Very friendly knowledgeable people that get the job done in a timely manner with no delays More

by greg.winsell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Winston Blanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwight Cheary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Dunwoody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liam Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Rathbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Greg, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

January 09, 2025

I walked in and was helped quickly. They determined what I needed, gave me a price and how long it would take. And that is the way it was. More

by LSDHV2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

LSDHV2011, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

January 06, 2025

Aiden was excellent! He patiently listened to our goal and helped us toward a perfect match. Our purchase was outside of their normal inventory so we are especially grat More

by Dawnt683
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiden McNulty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Russell
Jan 08, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Dawnt683, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

December 22, 2024

Brian helped me get what I needed with a part for my vehicle to get my repair done! Highly recommend these guy's, they are a 5 star group!! More

by pappyotis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

pappyotis, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

December 21, 2024

They managed to get the parts and get the work done quickly and everyone I dealt with was courteous and helpful! More

by graceannecarter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Winston Blanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

graceannecarter, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

December 06, 2024

Always treated with respect and kindness from the group. I can always expect professional service on my vehicle More

by dalek0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

dalek0, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

December 03, 2024

Jeep is less than 3 years old whole engine packed up. Needed replacement . Car was two months at the dealership for a job that the invoice showed took a week in actual Time? More

by MANUEL7
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Sullivan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

MANUEL7, We greatly appreciate you sharing your thoughts about your recent experience at our dealership. Your feedback is invaluable to us as it helps us refine our services and ensure customer satisfaction. We understand the importance of effective communication and regret any missteps that may have occurred during your visit. Our team is dedicated to providing clear and concise information to make your experience as seamless as possible. Your concerns have been duly noted, and we will certainly use them to strengthen our communication processes moving forward. If you have any additional questions, comments, or would like to discuss your experience further, please don't hesitate to contact us directly at 828-452-2841. We value your business and the opportunity to address any concerns you may have. Thank you for choosing Autostar USA, and we look forward to the chance to better serve you in the future.

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