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AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville - Service Center

Waynesville, NC

4.5
461 Reviews
Call Service Center (828) 452-2841

461 Reviews of AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville - Service Center

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January 02, 2024

Great! Got my Jeep in and out within the day. Kept me informed on what was gone on and what service needed to be performed, fast friendly service. More

by thomasdecat
Recommend Dealer
Yes
Employees Worked With
Brian Sullivan
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Jan 05, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

thomasdecat, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

January 01, 2024

It took the dealership 7 months to replace the part they forgot to reinstall after I had my transmission fluid changed. More

by Cptjmschulz
Recommend Dealer
No
Employees Worked With
Isaac
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Jan 02, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Cptjmschulz, Thank you for your feedback on your recent experience at Autostar USA. We apologize for any delays you encountered with car parts for your vehicle. It's important to note that there is currently a national delay affecting the availability of car parts for Stellantis vehicles, which has impacted our service timelines. We appreciate your understanding during this challenging period. We're actively working to minimize any inconveniences and ensure a smoother experience moving forward. If you have any further questions or concerns, please reach out to us directly at 828-452-2841. Thank you for choosing Autostar USA. We value your business and look forward to serving you better in the future.

January 01, 2024

The young man was very helpful. He gave us useful information about our car and its optimal servicing. More

by JAMESATKINSPRITCHARD
Recommend Dealer
Yes
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Jan 02, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

JAMESATKINSPRITCHARD, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

December 30, 2023

Excellent work fast and saved us on our trip. Brian was great to work with. More

by CHRISTINE.LYNN.27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Sullivan
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Jan 02, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

CHRISTINE.LYNN.27, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

December 29, 2023

Been coming for my service there for past 8 years, still happy so I'll continue to come. More

by Hikealltrails
Recommend Dealer
Yes
Employees Worked With
Brian
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Jan 02, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Hikealltrails, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

December 29, 2023

Clean, professional, timely Respectful, listened to concerns, made sure everything was fixed and car was clean when completed. More

by KATHIFRANCIS48
Recommend Dealer
Yes
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Jan 02, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

KATHIFRANCIS48, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

December 29, 2023

Good It was good, good, good, good. It was good, good, good. It was good, good, good. It was good, good, good. Is that enough More

by Gary Gudac
Recommend Dealer
Yes
Employees Worked With
Do not remember
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Jan 02, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Gary Gudac, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

December 29, 2023

Friendly, thorough, fair, timely. Great experience Always have an amazing experience with the dealership. Brian is fantastic! The entire staff is friendly, courteous, things are well More

by davidm64
Recommend Dealer
Yes
Employees Worked With
Bryan
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Jan 02, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

davidm64, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

December 29, 2023

Great The service was great, everyone was nice and curtious I will take my vehicle back More

by kgosnell21
Recommend Dealer
Yes
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Jan 02, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

kgosnell21, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

December 27, 2023

Everything was mostly okay. My only complaint would be having a text from dealership describing the delay or update of vehicle on a daily basis. I think it that consideration wo More

by BFisher
Recommend Dealer
Yes
Employees Worked With
Isaac, I believe
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Jan 02, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

BFisher, We greatly appreciate you sharing your thoughts about your recent experience at our dealership. Your feedback is invaluable to us as it helps us refine our services and ensure customer satisfaction. We understand the importance of effective communication and regret any missteps that may have occurred during your visit. Our team is dedicated to providing clear and concise information to make your experience as seamless as possible. Your concerns have been duly noted, and we will certainly use them to strengthen our communication processes moving forward. If you have any additional questions, comments, or would like to discuss your experience further, please don't hesitate to contact us directly at 828-452-2841. We value your business and the opportunity to address any concerns you may have.

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