Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
AutoNation USA Phoenix Avondale
Avondale, AZ
87 Reviews
AutoNation USA Phoenix Avondale makes buying a pre-owned vehicle easy. Our 1Price-Pre-Owned vehicles come with a Money-Back Guarantee, 2-Year Included Routine Service and more. Plus, we'll buy your car, no purchase necessary. Now that's easy!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 87 reviews
February 07, 2023
If you have your own loan go somewhere else! if you liked a car online and are ready & willing to pay transportation fee go to another dealer. one that had the car in stock preferably. If you if you liked a car online and are ready & willing to pay transportation fee go to another dealer. one that had the car in stock preferably. If you buy from here you can get your car right away if you take their finance. If you are not willing to get ripped off by the person in the finance department, I would recommend you run to another dealer. I had a signed contract on a car, that they broke because the car sold in another state. They told me that the car would be mine if we did the contract that same night I was fine with it. I asked them not to run my credit as I already was in the process of securing my own loan and they still ran it 4 times. thank you finance guy! I walked out of this place with 4k less in my pocket and a promise the car I signed for would be mine and not a single paper other than a copy for my down payment. I found another car and have been waiting for 2 weeks now because their finance guy can not read email and provide a bill of sale to close out my deal. I should have trusted my gut. I walk in after receiving proof of a wire transfer from my lender and they tell me I have to wait 1-2 ways as they are worried of some type of scam. my money was not a scam when they took it and I gave them an additional 2.5 k as my lender requested me to do so to quality for the loan that was nearly 4-5 % lower than the one the finance offered. I know my credit is not the best. Maybe the one that should be worried about a scam is me? They backed out once, what's to stop them from breaking my deal again? Go somewhere else if you want honest people that will treat you and your money with respect. I truly feel I have been treated different because I'm Hispanic. be careful with this corporation. I will be reporting them to the BBB as well. More
by sadi91402
Employees Worked With
Hunter(sales) and Jessy (finance)
January 08, 2023
Purchased a 2004 Nissan Frontier showing only 92,000 miles on it. It was advertised for 8900.00 but turned out to be 10,000 so financing was then required. Have had the truck less than 6 months and ha miles on it. It was advertised for 8900.00 but turned out to be 10,000 so financing was then required. Have had the truck less than 6 months and have had to replace the starter, the radiator, the clutch, the passenger side power window motor, and refill the freon for the a/c. Additionally discovered there is no key entry on the passenger side door. A total of 1200.00 in repairs. I bought from a dealer because they are suppose to be more trustworthy than a stranger off of Craigslist or Offer Up. In this case - not really. Wint be returning to this dealership. More
by newinergy
Employees Worked With
Fernando
November 12, 2022
Excellent and ethical! !!! Danny and Joel were professional and executed every step of the sale with honesty and politeness. Very good team of people!!! !!! Danny and Joel were professional and executed every step of the sale with honesty and politeness. Very good team of people!!! More
by chris@chriscookperformance.com
Employees Worked With
Joel, Danny and Armando
November 06, 2022
Fernando was amazing ! He helped me and my friend get into a new car today. And Jessi was amazing too helped save me some money on my monthly payment. Nicole was super awes He helped me and my friend get into a new car today. And Jessi was amazing too helped save me some money on my monthly payment. Nicole was super awesome to! She helped us a lot today too. Everyone there is so warm and welcoming but I really wanna give a big shout out to Fernando he was so sweet and kind and truly has the best service ever he helped us out so much today and I can’t thank him enough! Amazing team!! More
by Lilmonkeyannee
Employees Worked With
Fernando, Jessi, and Nicole
October 28, 2022
Great people! The process was very smooth and easy! I've been to other dealers and never had as quick and simple of a car buy experience as I have with Autonation! The process was very smooth and easy! I've been to other dealers and never had as quick and simple of a car buy experience as I have with Autonation! More
by Albert
Employees Worked With
Mitch
October 25, 2022
Very Attentive On my concerns with my jeeps performance and services that needed to be done. Especially making sure mine and my children safety was top priority for our travels out of state. Definitely a s and services that needed to be done. Especially making sure mine and my children safety was top priority for our travels out of state. Definitely a sense of relief. Thank you , Joel and AutoNation Team More
by mariienadeauu
Employees Worked With
Adam
October 25, 2022
Sales staff reflected excellent competence in regards to inventory and an efficient sales process. I was kind of on a time crunch and they found the perfect vehicle with still making the Experience quick an inventory and an efficient sales process. I was kind of on a time crunch and they found the perfect vehicle with still making the Experience quick and easy. More
by powindustries
Employees Worked With
Fernando
