AutoNation USA Phoenix Avondale

This place is very professional good place to buy a car at thank you Joseph for all your help at thank you Joseph for all your help More

Went to USA Avondale, had an amazing experience! Staff was very inviting and friendly, excellent customer service! Will definitely recommend my friends and family! Staff was very inviting and friendly, excellent customer service! Will definitely recommend my friends and family! More

This is an utterly dishonest, crooked dealership. I'm an out of state buyer. They repeatedly said I had to pay state and county tax on the vehicle. This is utterly against the law. Even after sending I'm an out of state buyer. They repeatedly said I had to pay state and county tax on the vehicle. This is utterly against the law. Even after sending them their own state tax exemption sheet, they kept at it. STAY AWAY FROM THIS DEALERSHIP.. proceed at your own peril.. More

The overall experience was great and my family really enjoyed the sales staff. Definitely recommend enjoyed the sales staff. Definitely recommend More

I was treated with respect and 10 star professionalism from the time I arrived at AutoNation. AutoNation does not try to tag on extra fees to your bill such as 10th and desert protection and things like t from the time I arrived at AutoNation. AutoNation does not try to tag on extra fees to your bill such as 10th and desert protection and things like that and that goes a long way with me. Furthermore, they get you in and out of there very quickly. My experience with AutoNation was definitely top of the line. More

Mike and Nicole were such big help for our family as we were looking for our new car. They are knowledgeable, kind, patient, and really took the time to listen and give us what we needed. 5 star service. S were looking for our new car. They are knowledgeable, kind, patient, and really took the time to listen and give us what we needed. 5 star service. Super happy with our new Chevy Traverse!! More

Cameron was great to work with! Knowledgeable and friendly. I highly recommend for a simple car buying experience. Knowledgeable and friendly. I highly recommend for a simple car buying experience. More

Excellent customer service! Josh was completely professional and a pleasure to work with. Great job! Josh was completely professional and a pleasure to work with. Great job! More

I wish that we can give 0 stars, this place was T E R R I B L E ! For starters, after putting down 3.5k we were repeatedly lied to and avoided by sales rep Brandon Harris saying the car was being inspected a B L E ! For starters, after putting down 3.5k we were repeatedly lied to and avoided by sales rep Brandon Harris saying the car was being inspected although they had never looked at it yet. We were told to be ‘patient’ and that were ‘anxious’ when just asking about a realistic timeline incase we had to make arrangements while the vehicle was being reviewed. Brandon just didn’t care and repeatedly let us know how he had other people to assist but Never had time to assist us. Lastly, after waiting TWO WEEKS to drive the car off the lot, the engine light came on the next day!! Mind you when asking our sales rep what the hold was for, We were never informed of any major work needed or found during the inspection or even what “parts” they were waiting for that made the wait so long. They just took our money and left us in the dark. We called 4 days straight still getting avoided by Brandon and those at the front desk then when finally reaching out they couldn’t do anything for us. We were sold a lemon !! Over 1k worth of work within days of leaving the lot. I would not recommend this place to my worst enemy. I am beyond mad and just disappointed in the lack customer care. More