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AutoNation Toyota Hayward Service Center - Service Center

Hayward, CA

4.3
629 Reviews

629 Reviews of AutoNation Toyota Hayward Service Center - Service Center

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June 19, 2024

Very good customer and maintenance. I am happy with the video of the mechanic inspection. More

by auyeung_d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Jun 20, 2024 -

AutoNation Toyota Hayward responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 17, 2024

The worst place had apppointment at 9 called in at 1pm. Never going back the service person worse dosent call on his cell phone More

by sattar50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Horjert
Jun 18, 2024 -

AutoNation Toyota Hayward responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (510) 224-4854 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

June 15, 2024

Excellent service provided by Jim. Service was taken care of in a professional manner. Advice was given for the next service. Thanks Jim. More

by UMESHC0573
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jom
Jun 19, 2024 -

AutoNation Toyota Hayward responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

Jun 19, 2024 -

UMESHC0573 responded

Spoke to Jim for next visit in October. Thanks.

June 14, 2024

I called to change appointment some lady picked up laughing. She was totally unprofessional she was words like whatever time we open. Totally not listening what i was saying. More

by rizvisyedarish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harman
Jun 16, 2024 -

AutoNation Toyota Hayward responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (510) 224-4854 to discuss what we can do to help.

June 12, 2024

Great customer service. So organized and clean. Great behavior. So positive attitude. Excellent work. Thanks More

by Promilavasishta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jun 14, 2024 -

AutoNation Toyota Hayward responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 10, 2024

Helpful and on time professional clean dealership. They are the best service advisor his name is Sammy he did great job More

by Azim_vejin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sammy
Jun 13, 2024 -

AutoNation Toyota Hayward responded

We are pleased to hear you had such a positive experience with us, Azim! Drive safe, and we'll see you on the road.

June 09, 2024

I have a pending service to replace my windshield washer nozzle. The technician diagnosed the issue and discovered an additional part needed to be ordered. The part will not arrive for a few days. So, More

by MyToyotaSienna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sammy (Service Advisor)
Jun 12, 2024 -

AutoNation Toyota Hayward responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (510) 224-4854 -- we hope to hear from you soon.

June 06, 2024

Although my service Advisor was great, the management not happy that it was 6 months with an issue that nobody got back to me until I just took car in to be serviced. Horrible More

by Jordankel23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim service Adnisor is great
Jun 07, 2024 -

AutoNation Toyota Hayward responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (510) 224-4854 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

May 29, 2024

Thank you Q that was the best service we received after a long time. I appreciate your hard work and timely matter. More

by waisghiassy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Qais
May 29, 2024 -

AutoNation Toyota Hayward responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 28, 2024

Jim was helpful service very professional highly recommend Auto Nation Very fast service always come here More

by marvin90002003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
May 30, 2024 -

AutoNation Toyota Hayward responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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