AutoNation Toyota Hayward Service Center - Service Center

When I arrived Personnel was Organized efficient and knowledge to help customers and a considerable time I was served. knowledge to help customers and a considerable time I was served. More

Visited the dealership to have my tire fixed. Management was watching the football and not paying attention to customers. I had to literally go ask every single person to find out who could assis Management was watching the football and not paying attention to customers. I had to literally go ask every single person to find out who could assist me. Today, its 1:00pm and after several calls I still don't know who is going to fix my car and at around what time it will be fixed. More

Un supervisor nesesita revisar los carros antes de entregarlos para corregirlos herrores y entregar los carros bien entregarlos para corregirlos herrores y entregar los carros bien More

Great customer service. Clearly explained what my car needed to be checked. Easy to make appointments Clearly explained what my car needed to be checked. Easy to make appointments More

I needed a simple oil change. I was told it would take 2-3 hours. In 3.5 hours, without any updates, I started asking when my car would be ready. Promised 20 more minutes became 1 I was told it would take 2-3 hours. In 3.5 hours, without any updates, I started asking when my car would be ready. Promised 20 more minutes became 1+ more hour. 15 min paperwork and I could finally get my car in exactly 5 hours after I arrived at the service. Too long, too expensive, and no updates during service. I'll never come back and never recommend it to anyone. It is always much better to use a local auto service. More

All employee are professional and reliable! Best service center! And after every service they wash my car (exterior) Best service center! And after every service they wash my car (exterior) More

EXCELLENT SERVICE! ! My service representative was the best. He was attentive, knowledgeable, gave me tools to understand features of my car that I hadn't been using (d ! My service representative was the best. He was attentive, knowledgeable, gave me tools to understand features of my car that I hadn't been using (didn't know how), friendly, respectful, efficient, and the atmosphere was and always is relaxing, comfortable, and has all the necessary items that gives me comfort and at the same time allows me to do my work on my laptop, while waiting!! The snack area is more than any other car dealership I have been to; offering a variety of hot drinks and cold drinks. I always look forward to going there and now I can look forward to going and continue with my previous service representative. More

Carlos and Bryant are extremely knowledgeable and genuinely nice and trustworthy. Many thanks for helping me through a very tough time and for getting my car back up and running so swiftly! genuinely nice and trustworthy. Many thanks for helping me through a very tough time and for getting my car back up and running so swiftly! More

Good dealership. I had bad costumer service visit on my last vehicle service. Waited in the car for my service appointment 4 or 5 cars after me were checked in. I had bad costumer service visit on my last vehicle service. Waited in the car for my service appointment 4 or 5 cars after me were checked in. More

EXCELLENT SERVICE! I have 3 TOYOTA cars over the years that served good performance with no HEADACHES about maintenance, I find TOYOTA SERVICE as EXCELLENT, the parts a I have 3 TOYOTA cars over the years that served good performance with no HEADACHES about maintenance, I find TOYOTA SERVICE as EXCELLENT, the parts are always available and reasonable. Owning a TOYOTA car is reliable and economical. More