AutoNation Toyota Hayward Service Center - Service Center

I spent half a day at the dealership but was then told by Toyota Headquarters that they did not do my work! I am worried. I called them but have not gotten an answer back yet. Toyota Headquarters that they did not do my work! I am worried. I called them but have not gotten an answer back yet. More

Great experience the mechanic was well versed and shared his recommendations along with video footage. his recommendations along with video footage. More

The service was fast, easy, and good. I asked for a complimentary car wash but unfortunately their machine wasn’t working. I hope in the future this is part of their maintenance, it w I asked for a complimentary car wash but unfortunately their machine wasn’t working. I hope in the future this is part of their maintenance, it will definitely make me come back. More

Service member was good to me. The person who was managing my car was able to get me a new set of tires and get my car done the next day as promised and on short notice. The person who was managing my car was able to get me a new set of tires and get my car done the next day as promised and on short notice. More

Service members were courteous and understanding. TV in the waiting area and showroom very clean TV in the waiting area and showroom very clean More

This dealership takes care of my car satisfactorily since the time I bought it from them. the time I bought it from them. More

Service and customer care is good. I was offered a discount in oil change service. I was offered a discount in oil change service. More

Service for Synthetic Oil & Wiper Blade: Oil change was done but Hayward Toyota did not change the wiper as was in the coupon. We received a text to accept the text from Toyota, received a vm from Bryan st done but Hayward Toyota did not change the wiper as was in the coupon. We received a text to accept the text from Toyota, received a vm from Bryan stating, 'coupon has a wiper blade as well - if he doesn't receive our call back, he'll go ahead have that changed.' Considering the vm Bryan left for us, we didn't call him back...Wiper blade wasn't changed. Asked Bryan why wasn't it changed he's response was, 'he needed our approval, What!! So, to de-escalate I asked him when I can bring the car to change the wiper...Bryan stopped communicating with me. Bryan can't explain why my car still wonders to the left even though wheel alignment was performed by Hayward Toyota...Fremont Toyota is way better! More

Service Advisor Heidi Brogan has always been professional and courteous. Everything done very well with no problems. and courteous. Everything done very well with no problems. More

Great experience! It was cheaper than the outside service, and they helped me with an extra ride and filled my gas tank!! I couldn't be happier:) It was cheaper than the outside service, and they helped me with an extra ride and filled my gas tank!! I couldn't be happier:) More