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AutoNation Toyota Fort Myers - Service Center

Fort Myers, FL

4.2
2,055 Reviews

2,055 Reviews of AutoNation Toyota Fort Myers - Service Center

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July 27, 2021

Dan (Service Writer) his fellow service writer Sylvester and Tim (Service and Parts Director) ALWAYS give me extraordinary care and service! Lawrence G. VonVille (Owner Of Two 2020 Camrys! More

by Iamtwind
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Have already stated by name!
July 27, 2021

Sylvester was professional and addressed all needs that required to maintain my vehicle. his explanations of services to be addressed were straight forward and easy to follow. More

by Chahinehs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylvester Jennigs
July 27, 2021

Very friendly, knowledgeable staff.Turned in my leased Very friendly, knowledgeable staff. Turned in my leased rav and signed fir another 3-year lease. Always received excellent service and information fr More

by Razz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Excellent
Aug 13, 2021 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

July 26, 2021

Me atendió el sr Rolando Quiñónez en el area de mantenimiento con un trato excelente.con mucho respeto y educación.lo buscaré en mi próxima visita More

by Miriela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolando Quiñónez
July 26, 2021

I waited outside at the service line for about 8 minutes and the I decided to walk inside to see the service rep. After my paperwork was found I was told it will take about two hours. I waited two hours an More

by peter1pat2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
forgot name, Mario Paz
July 26, 2021

We have always had repairs and check up s done here. Never have had any issues. Had new tires put on this time and saved $100! More

by bspritch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Breezy
July 25, 2021

Just really happy with service here I 30 minutes from this dealership I have 1 5 minuitesfrom my house in Naples and refuse to go there they are just not as nice not accommodating More

by Doughboy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Had service
July 24, 2021

I feel confident in taking my car into AutoNation for service in that my car is in the hands of their skilled technicians and all areas of the car will receive the needed maintenance for keeping it at it More

by marcee627@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Dixon, Customer Care Specialist
Jul 25, 2021 -

AutoNation Toyota Fort Myers responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Jul 25, 2021 -

marcee627@yahoo.com responded

Thank you, AutoNation. I also want to say that Dan Dixon, Customer Care Specialist is always so pleasant and handles the coordination of the necessary paperwork, payment, and all the things that expedite the process so efficiently. Thank you, so much Dan Dixon. Sincerely, Marcella Mathers

July 24, 2021

Eric and Josh did a very good job and help us from beginning to end. They understood exactly what we were looking for. Great job More

by elioeichelbaum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric and Josh
Jul 25, 2021 -

AutoNation Toyota Fort Myers responded

Hello , we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Fort Myers. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 24, 2021

Not happy with the Toyota service. The first appointment booked on 7/14 I waited 20 minutes and no one showed up to check me in. I went into the office and told the Manager that I was waiting for my appoin More

by tm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
understaffed
Jul 26, 2021 -

AutoNation Toyota Fort Myers responded

Hi, we regret to hear that your experience with us was not a more positive one. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (239) 321-5413 to discuss what we can do to help.

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