AutoNation Toyota Fort Myers - Service Center

This is the 2nd time I’ve had an awful experience at Auto Nation Toyota. The wait is ridiculous! Especially when they told us it would take 30-60 minutes and we were there 3-4 hours! They try to pack way too Nation Toyota. The wait is ridiculous! Especially when they told us it would take 30-60 minutes and we were there 3-4 hours! They try to pack way too many cars in. The waiting room is packed and no one is social distancing. (I chose to wait outside on very uncomfortable seats). I had to go find someone twice to check on the status. When I told all of this to the service representative, he could have cared less. I bought 2 cars there, but I will never go back there again! I will gladly pay to have my oil changed and tires rotated somewhere else. I’m very disappointed! More

I had the pleasure of working with Wayne and Keith to get my new car. And both gentlemen where absolutely great! my new car. And both gentlemen where absolutely great! More

I made an appointment on the internet. When I arrived the adviser listed on my appointment was not available. The person (Darius, was new and did not have a business card) replaced him said the oil change w adviser listed on my appointment was not available. The person (Darius, was new and did not have a business card) replaced him said the oil change would take 1-1.5 hours, however, I had to wait. 3.5 hours to have the oil change done. I found out later that instead of 33psi they inflated my tires to 38psi. This is not the sevice I expected. More

Went in for first service on my 2021 Camry They Went in for first service on my 2021 Camry They basically rotated my tires that were low on air… did not fill tires or reset sensors had messed with Went in for first service on my 2021 Camry They basically rotated my tires that were low on air… did not fill tires or reset sensors had messed with settings so that door alarms and RCTA control was off. Was told all wold automatically reset. 32 miles later still no reset or call back from Service department or manager. This place has gone to the chickens. More

Everyone was very courteous and I was very grateful to be able to sit in air conditioning while I waited for my car able to sit in air conditioning while I waited for my car More

Everyone was friendly and helpful. I was able to get the SUV I wanted and the payments were great SUV I wanted and the payments were great More

We just got back from a New England road trip (all the way to the North Woods of Maine) and it was time for our 45,000 service. We had no appointment, but were taken in and the service was performed in a way to the North Woods of Maine) and it was time for our 45,000 service. We had no appointment, but were taken in and the service was performed in a timely manner. Our service advisor Shelley Krogmann kept us advised of everything that was needed. In and out in reasonable time. More

Showed up with no appointment. Was greeted and checked in. Told it would take two hours do 5,000 mile check. Done as said. Everyone was friendly and courteous. in. Told it would take two hours do 5,000 mile check. Done as said. Everyone was friendly and courteous. More

My service was fine but I made my appointment for 7:15am so I could be out of there quickly. They didn’t even pull my car in for 1/2 hour and I got my car and keys back at 8:40 so I could be out of there quickly. They didn’t even pull my car in for 1/2 hour and I got my car and keys back at 8:40 More

Was a bit disappointed to be left waiting upon check in and pick up. I’m used to the prompt service I received at my NY dealership (Johnston’s Toyota n Middletown NY. and pick up. I’m used to the prompt service I received at my NY dealership (Johnston’s Toyota n Middletown NY. More