AutoNation Toyota Fort Myers - Service Center
Fort Myers, FL
2,056 Reviews of AutoNation Toyota Fort Myers - Service Center
I arrived on time for my appointment time and waited 30 minutes for someone to help me. I finally was informed by one of the service advisers (not the adviser assigned to me) that there were several peo minutes for someone to help me. I finally was informed by one of the service advisers (not the adviser assigned to me) that there were several people ahead of me, and must wait longer before I would speak with a service adviser to discuss the repairs etc. I was also told that the garage mechanics were short staffed I am puzzled why Autonation does not honor appointments? Why bother making appointments if you have to wait more than an hour to be helped? As such, I left without getting the work done on my vehicle. And by the way, no one even said I'm sorry for the situation. Very unprofessional. More
Mark Trillas is the best. I appreciate his honesty and sincerity. His professionalism is outstanding. I feel that he has my best interest at heart. He is an awesome listener. Thank you Autonation Fort Mye sincerity. His professionalism is outstanding. I feel that he has my best interest at heart. He is an awesome listener. Thank you Autonation Fort Myers for having employees like Mark that make individuals like me want to come back to you time after time for the care and attention received. Jose More
I'm 12yrs old customer with 7 autos purchases and 6 referrals. My last service experience was one of the best in years. My appointment was honored on time with a great (smile)advisor. Great experien referrals. My last service experience was one of the best in years. My appointment was honored on time with a great (smile)advisor. Great experience like this will strengthen my loyalty. More
The Service Rep, Ms. Maria Hernandez was exceptional. At first, I was almost turned away, because I did not have an appointment. Luckily, Ms Hernandez stepped in; and finally, the amount of money spent on first, I was almost turned away, because I did not have an appointment. Luckily, Ms Hernandez stepped in; and finally, the amount of money spent on my car was over $4,000.00 More