AutoNation Toyota Fort Myers - Service Center
Fort Myers, FL
2,041 Reviews of AutoNation Toyota Fort Myers - Service Center
I have been a loyal customer for 13 years. I have bought or leased my last 4 cars here. My 2019 Rav 4 battery needed replacing after i couldn't start it at my job. I called AAA and they cam I have bought or leased my last 4 cars here. My 2019 Rav 4 battery needed replacing after i couldn't start it at my job. I called AAA and they came and replaced the battery for 350.00. It was back to normal however I realized my radio and GPS monitor hadn't reset. I brought it to AutoNation who stated it needed a diagnostic workup, at a cost of 195.00. All it needed though was a reset, not a diagnostic workup. I was still charged $195.00 for the reset and 23.00 for rags. I know not a single rag was used for the reset. I feel totally taken advantage of in this instance and as a result will not be having my car service here anymore and will no longer be buying from you. You just lost a good customer. More
I had a diagnostic test run but when I told the person why I was there she & the mechanic never understood what I was talking about. I found that out when I was checking out. I was told not to use the b why I was there she & the mechanic never understood what I was talking about. I found that out when I was checking out. I was told not to use the brake button unless I parked on an incline. needless to say I was charged $233.71 for the test but I am suppose to have a extended warranty they could not find. More
Hank & Fanny are amazing! !! Never expected such a great experience in selling my car. Fanny was ready for our appt, so professional, processed everything as quickly as possib !! Never expected such a great experience in selling my car. Fanny was ready for our appt, so professional, processed everything as quickly as possible. Hank her Mgr, worked hard to finalize everything. See Fanny if you are ready to sell!! Kind, thoughtful, professional, resourceful.. a true 10 out of 10! More
I have been always treated very well at Fort Myers Toyota. I’ve bought many cars, and always have them serviced at the dealership. I have had excellent experiences with the sales and service departm Toyota. I’ve bought many cars, and always have them serviced at the dealership. I have had excellent experiences with the sales and service department. Happy customer. More
Always get my repairs done right. Techs seem to be extremely honest. Service advisors always keep me informed of the progress of the job Techs seem to be extremely honest. Service advisors always keep me informed of the progress of the job More
Have been using their service department for work done under warranty. I usually wait and my Customer Care Specialist said that it would be done in and hour and a half and he was spot on. They did a gre under warranty. I usually wait and my Customer Care Specialist said that it would be done in and hour and a half and he was spot on. They did a great job and don't try to over sell services. Great experiance. More
Was a great visit I brought my car in for an oil change and everything went very smoothly. The staff was super nice and they got everything done quickly and were great with their communication I would defi and everything went very smoothly. The staff was super nice and they got everything done quickly and were great with their communication I would definitely recommend them for your service Orlando is an awesome service advisor and you should definitely go see him when you go in for your service! More