AutoNation Toyota Fort Myers - Service Center

The best dealerships in the Fort Myers area. Excellent services. Courteous and punctual. I highly recommend them. Excellent services. Courteous and punctual. I highly recommend them. More

I brought my car in for a software update and waited two hours. They never did it , they did a maintenance check which I didn’t need with only five hundred miles on my car. I have to go back and have the co hours. They never did it , they did a maintenance check which I didn’t need with only five hundred miles on my car. I have to go back and have the correct job done! More

I’m all about customer experience and can’t recall a time where I was truly disappointed where I was truly disappointed More

The customer service in the service department is terrible. Starting with just making a simple phone call to speak with one of the service agents. That is impossible! You cannot even ask a simple que terrible. Starting with just making a simple phone call to speak with one of the service agents. That is impossible! You cannot even ask a simple question about your car and when they take a message for your service agent to call you back it doesn't happen at all, or it may take up to a week later. I'm never taking my 2019 Toyota back to AutoNation for service....I'm done. More

If you can avoid the English-challenged on the telephone, everyone works had d to please -- and they succeed. everyone works had d to please -- and they succeed. More

Wait time was short and agent kept me o the loop during service process. even send me pictures of my car in repair box . Sweet. service process. even send me pictures of my car in repair box . Sweet. More

I've been sending my car to fix the window ,but unfortunately it never gets fixed. unfortunately it never gets fixed. More

Courteous, prompt, and my oil change, tire rotation, and inpsection were absolutely free. Very impressed! inpsection were absolutely free. Very impressed! More

I been here a lot. But this Time it was bad. I was about to get the manager. No one talked to me like they always do before my car was taken back for oil change. I wait But this Time it was bad. I was about to get the manager. No one talked to me like they always do before my car was taken back for oil change. I waited over hours for just an oil change. They told me they tried calling me. But he got a hold of me on my cell and could have said my name out loud. I found out the lady put my phone wrong and he tried blaming me for wrong number. Not my handwriting. Every other time I been here everything was great not this time not happy. How I was treated More

Dealership is okay, but what matters is the person who takes care of it at the end. This time around I had a great experience getting my car taken care of. Most thankful for Anthony Jane who went way beyo takes care of it at the end. This time around I had a great experience getting my car taken care of. Most thankful for Anthony Jane who went way beyond to listen and take care of my car. After a bad experience last time he made sure my car was in good condition, explained to me what needed to be done and had great customer service skills. More