AutoNation Subaru Scottsdale

Everyone at Power Subaru - from sales to financing to service - was very helpful, friendly, and attentive. They went above and beyond to find me the car I wanted at a price I could afford. I have never h service - was very helpful, friendly, and attentive. They went above and beyond to find me the car I wanted at a price I could afford. I have never had such a great experience at a car dealership - ever. I can't wait until my lease is up so I can go get another car from them! More

Superb customer service - could not have been better! Major repair work on older Subaru required several days. Independent shops could not correctly diagnose. Rental car provided at no cost for about a Major repair work on older Subaru required several days. Independent shops could not correctly diagnose. Rental car provided at no cost for about a week. A few hours follow-up work required at no cost, and rental provided for full day. A third visit was required. Rental car was again being arranged for up to 5 days at no charge to accommodate personal schedule. Reason for third visit determined to be separate problem unrelated to repair, but problem diagnosed and repaired within an hour or so at no charge! Rental unnecessary. The entire service department really took great care of us and our car. We'll definitely be back. More

This is the Ritz Carlton of all car dealerships. Everyone was genuine and sincere. No pressure to buy, but we did and got a great deal. We were struck by the fact the sales manager was on the floo Everyone was genuine and sincere. No pressure to buy, but we did and got a great deal. We were struck by the fact the sales manager was on the floor instead of some back room. The follow up has been unbelievable. More

Before going to their dealership, I had a list of very specific conditions that my new car purchase had to meet. Alex over at Power was quick to show me what he had that met those criteria, which actually specific conditions that my new car purchase had to meet. Alex over at Power was quick to show me what he had that met those criteria, which actually turned out to be an INCREDIBLY fortunate/one-of-a-kind find. When conversing with Alex via e-mail and in person, he was very polite and didn't overwhelm me with the typical car-salesman aggresiveness. He showed me the features of the car, the very minor faults (tiny rock chips in the hood; not a big deal at all), and let me take it for a good-distance test drive which allowed me to see the car operate over a wide power band and gear selection. Fortunately, also, as Alex is a current owner of a performance Subaru, he understood this car's features well, and explained everything succinctly. I love detailed information and statistics! They had a clean shop, and I was very impressed with the way Alex presented the financial side of things. He treated me like an adult, and didn't try any of the typical xxxxxxxx tricks. The information was all laid out very cleanly, from the cost of the car and the additional fees, the value of my trade-in and monthly payments based on a host of different financing lengths/interest rates. While Alex was away getting the car quickly detailed/cleaned, I had a great time chatting with his bosses (forgot his direct boss's name, but I also talked a bit with the Sales Manager, Jim). They were good guys and told me some good stories while I waited. Jim finally brought me in the back to go over the financing/payment options, which he laid out very well. We had some fun with numbers (again, I love detailed information!) and went through all the paperwork. After getting all that panned out I went through both sad and happy process of moving all my junk from my older faithful Subaru to the new one. Alex and his boss were both out there and seemed just as excited as I was, and continued to be conversational. It was a pleasurable experience for being in a car dealership, and would very highly recommend going through this dealership for a Subaru! More

I just had a fantastic experience at Power Subaru. I drove away with an Impreza STI yesterday after the easiest car deal I have ever been through. The STI is not an easy car to find in stock and with th drove away with an Impreza STI yesterday after the easiest car deal I have ever been through. The STI is not an easy car to find in stock and with the terrible situation in Japan right now, it is becoming increasingly difficult to find one of these cars in stock. Based on past experience I would have expected most dealers to take advantage of the situation and stick close to MSRP. Not so with Power Subaru. There was no haggling whatsoever with my deal - they immediately offered me a great price on the car and a very respectable trade value for my previous car. This was made possible by the fact that through AutoNation they have a network of other manufacturer dealerships they can call on for buy offers on your trade. Even more impressive was the fact that through no fault of their own the initial lease quote was substantially under-estimated by faulty software, but when they discovered the mistake they very generously honored the initial quote and took the substantial financial hit themselves. I have never before experienced such an honest and principled approach to selling a vehicle and needless to say I will likely be a customer for a long time to come. There was no hard-sell on finance office add-ons such as you would normally expect either. I can't imagine a better car buying experience. Big thanks to Alex and Steve for taking such good care of me. If you're in the market for a Subaru, this is where you need to go. More