AutoNation Subaru Scottsdale

Fabulous!!! Sales and service and finance were great! Can’t say enough we had a wonderful experience at the Scottsdale Subaru dealership! Thank you so much Can’t say enough we had a wonderful experience at the Scottsdale Subaru dealership! Thank you so much More

My experience has always been great but this last time was especially great! Marcus was the Service Manager that helped me out and he was so nice in explaining everything as well as listening to my concer was especially great! Marcus was the Service Manager that helped me out and he was so nice in explaining everything as well as listening to my concerns. Definitely appreciated the explanation of my next maintenance milestone which will cost a fair amount of money… he explained so I would know what to expect… really appreciated that! It’s amazing how one person can really effect your experience! I’ll definitely be contacting him for my next service appointment. More

Switched from the Camelback dealer after some truly terrible service there. I was happy to find Mike Harris, who had helped me with my car soon after the purchase. He is very knowledgeable and has gone terrible service there. I was happy to find Mike Harris, who had helped me with my car soon after the purchase. He is very knowledgeable and has gone the extra mile to help resolve my issues. They took my car in for diagnostics earlier than my 2p appt, and the results felt definitive, with a reasonable solution provided. I highly recommend this dealership over Camelback Subaru. More

Jaime was the salesman He had good knowledge of the Outback However he was sick the day after I purchased the car. No one called to reschedule the appointment I had with him. The staff were surprised Outback However he was sick the day after I purchased the car. No one called to reschedule the appointment I had with him. The staff were surprised when I showed up. The supervisor assigned some one to help and left . No apology or nothing. I was told Jaime would call and schedule my appointment to get tinted windows. Today I called myself and scheduled it. The worst part of buying a car is signing the documents All I was told sign the IPAD Nothing was explained on the contract. The cost were never reviewed. All was discussed was buying warranty for the car. She wanted to keep adding costs. I was told I had a 300$ credit on the license on my trade in. I never saw on contract. I did find out about the salesman’s brother’s drinking problem , his divorce and how he was going To the bug after work More

Customer service was friendly and efficient. Wait time was reasonable and service on time. Customer waiting area was comfortable and overall we were happy with service. was reasonable and service on time. Customer waiting area was comfortable and overall we were happy with service. More

Aug/2021: The buying and financial followup for my Subaru Outback was unsatisfactory. First, the trade-in with my car had the milage inaccurate which lead to a 25% decrease in it's trade-in value. Second, an Outback was unsatisfactory. First, the trade-in with my car had the milage inaccurate which lead to a 25% decrease in it's trade-in value. Second, an item that should have been installed was left in the trunk. Third there was an issue with our check written for extended warranty, the issue was never directly communicated to us by the financial staff at AutoNation Subaru. It took three separate return trips to the dealership to address and correct these issues. Sara, the gm was helpful in having these issues corrected to our satisfaction.It should not take three trips back to address issues that should not have occurred in the first place. In the end the buying experience at AutoNation Subaru left me with a sense of a very dysfunctional staff. More

As usual Steve is always the man who takes care of his customers with efficiency in addition to being a hard worker. He keeps me up to date of what's going on with status of my new car. He always strive customers with efficiency in addition to being a hard worker. He keeps me up to date of what's going on with status of my new car. He always strives for excellence and keeps his customers happy. Steve is a great asset to this dealership. More

Steven Russo has taken excellent care of my Subaru and helps keep it running smoothly. This is our second Ascent and we are very pleased. helps keep it running smoothly. This is our second Ascent and we are very pleased. More

David Gonzales, Sales, has been very helpful and easy to work with. As well as the associated sales staff. Very nice Subaru Forester! Thank you. work with. As well as the associated sales staff. Very nice Subaru Forester! Thank you. More

Service personnel friendly, attentive, helpful. Work completed within estimated time. Waiting area clean, well-lighted, tables and chairs adequately spaced. Found and fixed rattle that eluded other serv completed within estimated time. Waiting area clean, well-lighted, tables and chairs adequately spaced. Found and fixed rattle that eluded other service attempts More