AutoNation Subaru Scottsdale

I've had a lot of experience with car issues and shady repair shops, to the point where car repairs give me extreme anxiety. With my new Crosstrek, I chose to take it to the dealership instead of finding repair shops, to the point where car repairs give me extreme anxiety. With my new Crosstrek, I chose to take it to the dealership instead of finding a shop and I am so thankful I did. I have always had Steven Russo as a service advisor and he has been a God send. I take it for regular maintenance and repairs, and most recently had a pretty severe repair. My air conditioning compressor and condenser got completely destroyed, and were not completely covered by my warranty. One part was on back order indefinitely, but I was moving across the country just a few weeks from my repair and needed my car. I was in tears in the dealership, but Steven got me hooked up with a beautiful loaner and provided me updates on my car. I got it back less than 2 weeks later and the air conditioning is working beautifully. After that, road debris took out one of my mud flaps. I texted Steven asking what part I needed and he had me stop by, and clipped the part back in himself out in front of the service repair area. He truly goes above and beyond, and so do the technicians and other staff here. I am highly impressed by the service/repair staff at Autonation. TLDR: I am highly impressed by the service/repair staff at Autonation. They go above and beyond for their customers. More

As always, Steven Russo has treated me with the usual kindness and concern, attentive to details and concerned that the job is well done. kindness and concern, attentive to details and concerned that the job is well done. More

Have always been treated well here, and service has been excellent. My car runs well and I have been treated honestly, with clear explanations of my options. excellent. My car runs well and I have been treated honestly, with clear explanations of my options. More

I purchased my vehicle three years ago and have been very happy with both my car and the excellent service that I receive from Steven. Service is fun, timely, and helpful. I always feel like I am in good h happy with both my car and the excellent service that I receive from Steven. Service is fun, timely, and helpful. I always feel like I am in good hands. No stress! I would highly recommend this dealership Juli Thomas More

Great experience and friendly people during the beginning to the end of the sales and buying process. to the end of the sales and buying process. More

The service was very good. Mike was extremely helpful and was able to explain very clearly what the first step to resolving an issue that I was having when none of three other Mike was extremely helpful and was able to explain very clearly what the first step to resolving an issue that I was having when none of three other places were able to do. More

Serviced my Subaru Forester here for past 3 years. Uniformly professional, courteous and honest even in hectic times. Uniformly professional, courteous and honest even in hectic times. More

Service Manager,Gary, was great, very professional, kept me informed, explains everything, wonderful to work with. me informed, explains everything, wonderful to work with. More

Very satisfied with the service department. They always go "above and beyond" to ensure customer satisfaction. They always go "above and beyond" to ensure customer satisfaction. More

Mike the service manager was quick to get me in for a diagnosis and then set me up for a service in a few days - a quick visit that did not delay our vacation to Sedona. Great information and outreach a diagnosis and then set me up for a service in a few days - a quick visit that did not delay our vacation to Sedona. Great information and outreach as well from Emil. Neat, very clean waiting area - overall, 5 stars. More