AutoNation Nissan Pembroke Pines - Service Center
Pembroke Pines, FL
509 Reviews of AutoNation Nissan Pembroke Pines - Service Center
First I would like to say thanks to Antonio and Bob, if it was not them I never had my car fixed. The customer service now is horrible. No one answer the phone. When the answer and transfer the call no one it was not them I never had my car fixed. The customer service now is horrible. No one answer the phone. When the answer and transfer the call no one answer or give a feedback. Before I gave 5 stars for the customer service. My car continue the same noise. No one could find the issue. The 3 stars was for Antonio, Bob and the cashier. More
I have been coming to this dealership to service my vehicle since I purchased it. The service was great this visit just like every other time. Thank you! vehicle since I purchased it. The service was great this visit just like every other time. Thank you! More
Professionalism, courtesy, and great customer care impacted me at the dealership. When I go there for service of my rogue car that is what I receive, impacted me at the dealership. When I go there for service of my rogue car that is what I receive, More
I became concerned about the quality of service when the service dept. representative told me that the oil change would be $79. Apparently he had no clue that my car was an EV, a Nissan Leaf, which has no o service dept. representative told me that the oil change would be $79. Apparently he had no clue that my car was an EV, a Nissan Leaf, which has no oil and does not need oil changes. I asked if he knew what kind of car I had, no real answer. He asked me why I was there, I told him when I bought the car they set up this appt. to check the battery capacity. He asked me for an email stating that. I don't have such an email, they told me that when they made the appt. He asked to see all my emails for the appt., which I pulled up on my phone. I felt this was unnecessary and had a bad feeling that they had no idea how to service an EV. He left for quite some time and came back and said they would check the battery. I ultimately was there for around 2 hours and they gave me a sheet of paper claiming it was a battery test. I have no idea if anything was done, and I don't feel confident taking my EV back for future maintenance. More