AutoNation Nissan Pembroke Pines

NEVER BUY HERE! CHEATING SALES MANAGEMENT! Was offered 34100 for total cash to close and requested 33500 since under strict budget for family. Was told no. Said we would get back to them next d Was offered 34100 for total cash to close and requested 33500 since under strict budget for family. Was told no. Said we would get back to them next day. Called in next day saying can meet halfway at 33800 if they can. They said too bad, no, one of the rebates in no longer available today and ended yesterday so now it's 35100! THEY NEVER TOLD MY WIFE AND I THAT WHILE WE WERE THERE OR WOULD HAVE PAID 34100 IF WE WOULD HAVE KNOWN THAT!! Unbelievable they wouldn't make that clear knowing the price would be raised the next day just to push a profit and cheat a potential customer out of another $1000. They only spoke about another VPP rebate that I didn't qualify for and was never included but never once said $1000 rebate was ending the day we were there! For 2017 Nissan Murano Platinum White with Black interior midnight edition. Rep was Daniel Martinez and Sales Manager Andy Power. Strongly advise to NEVER BUY HERE to not get ripped off or cheated out of your money. If you still really want a Nissan, which I do love that car, just go to a different location and I'm sure you'll not just get a way better deal but exceptionally better service too! They also took almost 2 hours just to get me a final price number which was ridiculous when offering to pay in cash too. DON'T COME HERE! Save your money! SINCERELY! More

Best car buying experience I've ever had! The dealership does a great job of listening to my needs and exceeding them. Andrew was able to give me all of the features I wanted, the color I aske The dealership does a great job of listening to my needs and exceeding them. Andrew was able to give me all of the features I wanted, the color I asked for and provided a high level of service in a professional manner. Eric in financing was able to listen to where I wanted to be with the packages I wanted to add to the vehicle and he over came and exceeded those needs with a caring professional manner. Each of the people I worked with were very friendly and not pushy in their selling but made sure I got what I wanted with what I had to work with. I have only had the car for about 4 days and I've already had family members admire how beautiful it is and what great quality nissan provides. I'd recommend the Rogue and the dealership to anyone in the future because they're going to take care of you at this location. More

la peor experiencia de compra Si eres latino definitivamente este no es lugar para ti, sobre todo si tú ingles no es perfecto o simplemente prefieres hablar de finanzas en español. Si eres latino definitivamente este no es lugar para ti, sobre todo si tú ingles no es perfecto o simplemente prefieres hablar de finanzas en español. Hoy, durante el proceso de compra llega el manager según a explicarme sobre la cotización del carro que pretendía entregar a cuenta, y al yo involucrar al vendedor en la conversación ya que no entendía algunos términos que estaba usando, se levanto de su asiento de forma grosera y le dijo al vendedor que terminara de hablar conmigo. Totalmente una actitud despota y descriminatoria con la cual no solo pisoteó el excelente trabajo de venta de Wilfredo Cordero, sino que también me dejó claro que el dinero de nosotros los latinos no es bien recibido en un lugar como este. El peor lugar para comprar carro y para trabajar como vendedor mientras tengan un manager elitista que trate a los clientes según su nacionalidad. More

Unfortunately is the only one closer to my home Waiting time is not acceptable considering the large group of people working .....they move from one waiting room to other... I bought the package ser Waiting time is not acceptable considering the large group of people working .....they move from one waiting room to other... I bought the package service together with car and if you want make an appointment there is no option for service pre paid (5 years)... previously I had a situation when they want charge 3000 per a air bag replacement and after contact Nissan company they advised me was a recall missing More

Trato muy profesional Fui atendido por el Sr Juan Amaya. El trato como siempre muy amable y pendiente de mi solicitud de Servicio al igual que todo el personal Vale la pen Fui atendido por el Sr Juan Amaya. El trato como siempre muy amable y pendiente de mi solicitud de Servicio al igual que todo el personal Vale la pena recomendarlo 100 % More

Leased a Rogue 2016 My experience with this dealership and the sales rep Abby Ganges was perfect! Very easing going and the process was quick and smooth!! Thank you to N My experience with this dealership and the sales rep Abby Ganges was perfect! Very easing going and the process was quick and smooth!! Thank you to Nissan Pembroke Pines (Abby Ganges, Rob the manager, and Michael C in finance dept)! You guys are the BEST!!! Keep up the good work!! More

Car buying Called in to get a price sent on by email ,went over it so decided to visit dealership went to buy cash but was told the price given was for financing Called in to get a price sent on by email ,went over it so decided to visit dealership went to buy cash but was told the price given was for financing with them only not even Nissan financial, no where on the forms sent to me had that I have to finance with,them left and went to another dealer who did the deal , would not recommend this dealer I would blame the management, who knows how many people they did the same , get your disclosure in order. More

Very Dissapointed of this dealer!! So far, I have made two appointments for maintenance and "both times" I have had a very bad experience . The first time, when I showed up they said " So far, I have made two appointments for maintenance and "both times" I have had a very bad experience . The first time, when I showed up they said "You don't have any appointment" and after waiting " for about an hour" I asked if my car was ready and they said "no" is not ready yet. And I saw my car parked in front and I said: yes, That is my car!! and He said "no, that is not your car" and after I insisted, He went and make sure and He came back and said: oh! Yo really know your car...yes, it is your car and is ready!! In my second appointment for an Oil and filter change, I had no problem getting in and they took my car immediately . The advisor said: Go to the waiting room and we will let you know when your car is ready , but again after waiting one hour I got up and asked if my car was ready, and they sad "NO, not yet, we will let you know, but I saw my car parked and I said: that is my car!! and "yes" I was right , that was my car and it was there, ready and 'nobody' went and let me know that it was ready, .It was hard for me to find my keys!! Nobody knew where they were!!! After 5 days of this appointment I noticed that my car was leaking oil!!!! I took my car again ( I had to cancel my work appointments ) and they said that the oil filter ( that they changed 5 days a go ) was " no good". Horrible service, Horrible Customer Service!!! I am tired of this place!!!! DO NOT USE THIS DEALER!!!! More

Amazing Car Buying Experience I highly recommend coming to this dealership. Ask for Wilfredo Cordero. He was able to assist me and placed me into a beautiful car with a minimal dow I highly recommend coming to this dealership. Ask for Wilfredo Cordero. He was able to assist me and placed me into a beautiful car with a minimal down payment and reasonable monthly payments. The entire staff is friendly and eager to assist.The entire process was very smooth. I will definitely recommend this dealership. More

Disrespectful Manager (Andy Power) The sales person ("Wilfredo Cordero") was really nice and helpful, we asked him for a better discount for the car and he offered us to talk to his man The sales person ("Wilfredo Cordero") was really nice and helpful, we asked him for a better discount for the car and he offered us to talk to his manager, so we agreed. When the manager ("Andy Power") came, we introduced ourselves and asked him if we can get a better price for the car. He immediately said: This is a loser car and I can't give you a better price. I'M NOT STUPID!. We asked him: why are you talking in this way. He responded by saying: I'M SPEAKING ENGLISH! we told him no one was saying that you were stupid, we are just kindly asking if you could give us a better price and you could respond nicely by saying sorry this is the best i can do! AND he also said that we had to make up our minds because it was 8:15 and they will close at 9:00 and he had to keep some employees just for us !!! even though there were other customers in the showroom! He didn't even have the courtesy to apologize ! He just got up and said go think about it. I told him the deal is off!! you are a disrespectful person and I left. I will NEVER go back to that place again and I will make sure that this complaint will reach his superiors. More