AutoNation Nissan Pembroke Pines

The service from Nick, all work in my car, the waithing time, nice place and cleam time, nice place and cleam More

From the worker receiving my car in the service are Orlando Nova (in today's world where people have forgotten what service means) this worker was the most professional interaction I have had in a long Orlando Nova (in today's world where people have forgotten what service means) this worker was the most professional interaction I have had in a long time. Taking care of me, several other people with an amazing positive attitude and interacting in the same manner with his coworkers. Orlando Nova is a worker that deserves employee of the year. Everyone I interacted with were very professional from Orlando Nova to the store manager Mr Sardina, and in-between provided a great experience. Thank you all More

Zero Accountability – Safety Recall Ignored I would never recommend Nissan Pembroke Pines or Nissan corporate to anyone. I brought my vehicle in for an active safety recall (ignition shutting off while never recommend Nissan Pembroke Pines or Nissan corporate to anyone. I brought my vehicle in for an active safety recall (ignition shutting off while driving). After being offered a "plastic insert" fix, my car became completely non-functional on their lot. Since February, I have been stuck in a loop of "passing the buck" between the dealership and corporate. After being forced to tow the car back on 3/18, I waited nearly two weeks for a response. When Corporate finally called on 3/30, the representative was dismissive, refused to provide a clear explanation for why the defect wasn't covered, and even refused to repeat himself when I asked for clarification for my records. They have left me with a totaled, paid-off car, provided zero loaner accommodations, and showed zero professional accountability. Avoid this service department at all costs. More

The General Manager and the Salesman were very professional and helpful. I truly appreciate their patience and assistance. professional and helpful. I truly appreciate their patience and assistance. More

Keri’s customer service was outstanding. First time at the dealership- she addressed all concern's. She was very attentive and professional First time at the dealership- she addressed all concern's. She was very attentive and professional More

Very nice service. We appreciate the assistance of Jose Gil who is really professional and very attentive to every detail. We appreciate the assistance of Jose Gil who is really professional and very attentive to every detail. More

Very easy to access there, the people attending you are very nice and kind , I felt very happy with my new purchase, Pepe helped us and supported us in all. very nice and kind , I felt very happy with my new purchase, Pepe helped us and supported us in all. More

Excellent service and super fast application process. The staff was very friendly and kind. Super knowledgeable The staff was very friendly and kind. Super knowledgeable More

Excelente atención por parte del Vendedor Sr. Carlos,muy detallada su explicación sobre el carro y su atención y disposición a brindar y buscar la mejor relación ganar ganar. De igual manera deb Carlos,muy detallada su explicación sobre el carro y su atención y disposición a brindar y buscar la mejor relación ganar ganar. De igual manera debo decir que el caballero ( Administración) la verdad considero excelente trato). More

Great experience from start to finish. The staff was friendly, knowledgeable, and helpful throughout the process, making everything smooth and stress-free. The staff was friendly, knowledgeable, and helpful throughout the process, making everything smooth and stress-free. More