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AutoNation Nissan Pembroke Pines
Pembroke Pines, FL
850 Reviews
AutoNation Nissan Pembroke Pines is your go-to destination for all things Nissan in the Broward County area, and is one of the largest Nissan dealerships in Southern Florida. Located in Pembroke Pines, our dealership serves residents from Fort Lauderdale, Hollywood, and North Miami, too. From the latest new Nissan vehicles for sale, to our extensive used inventory, AutoNation Nissan Pembroke Pines has it all. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 850 reviews
July 22, 2022
Your agent Alvaro sourced a vehicle for me from a distant location and gave excellent on the spot and follow up service to ensure my satisfaction. location and gave excellent on the spot and follow up service to ensure my satisfaction. More
by jackshirley97
Employees Worked With
Alvaro Carter
July 21, 2022
carlos was my salesman and he did great! i am happy with my new sentra!...10 stars all day,. thank you to the nissan and this location is the place to get a new nisssan. they will make it i am happy with my new sentra!...10 stars all day,. thank you to the nissan and this location is the place to get a new nisssan. they will make it happen. thank you. More
by Abraham Matta
Employees Worked With
carlos from peru
July 20, 2022
My trip to nissan was my second attempt to change my oil after I was blatantly lied to and deceived and of course it wasn't without hiccups. I went to nissan on April 19th for an oil change that was due after I was blatantly lied to and deceived and of course it wasn't without hiccups. I went to nissan on April 19th for an oil change that was due according to the sticker I got from the last oil change, and to have my car checked. The service tech i got Kevin's attitude came off as uninterested, uncaring, and incompetent hence the bad customer service I got. He lied and said my car was checked and was okay he put a sticker in my car that wasn't even legible when I asked for another one he said the machine was broken, unbelievable for a big dealership like nissan, so it was hand written with a pen that was running a complete mess. Fast forward for my second trip on July 11th. While driving l saw the maintenance light came on saying i needed oil/ filter and tire check, when I went to check it out the oil wasn't changed on April 19th although the old sticker was removed and the new eligible sticker put in place. Outrageous for a big dealership like nissan. The service tech I got Romero Cruz, was pleasant and courteous and tried his best to make things right by, offering free tire rotation and a complimentary car wash which was an epic( fail) no fault of Mr Cruz. They made three attempts to wash my car i should've declined the offer because I was late for work as a result. My issue is because of the negligence of an employee, my car was jeopardize it had to notify me that it needed maintenance, so it was running on old oil and I'm already having issues with the transmission which is documented there.which shouldn't be happening i bought the car with 6000 mils, 2018 it has 26,000 mils i keep up on my maintenance. If my car wasn't paid off i would've traded it in i can't be bothered with the headache. Apologizing and giving me a shabby car wash is not enough I want monetary compensation. Nissan dealership has gone downhill no wonder they have so much employees turnovers. They're gonna be always getting bad reviews or sued I'm just watching my car to see what happens i don't trust anyone there. More
by Simonep4
Employees Worked With
Kevin
July 19, 2022
I had a great experience with Bob Williams and Rob Hassan. Very pleased with both their service and getting things done . Very happy with my Nissan Kicks , Bob Williams went above and beyond to locate Hassan. Very pleased with both their service and getting things done . Very happy with my Nissan Kicks , Bob Williams went above and beyond to locate me a kicks , he kept me informed the date of the arrival of the kicks , made my experience with Nissan very happy and made sure I was happy . I definitely will purchase there again . Thank you Bob Williams, and Rob Hassan for making my purchase a happy one !!! More
by Peggy Leding
Employees Worked With
Bob Williams, Rob Hassan
July 16, 2022
I was there for 30,000 mile checkup on 7/12/2022. My service person was Beatriz Perez. She was very pleasant and I hope to see her on my next visit. Sad there is such a big turn around for employees. My service person was Beatriz Perez. She was very pleasant and I hope to see her on my next visit. Sad there is such a big turn around for employees. This seems to be everywhere. I don’t know his name but the man who greets people is wonderful. He told me he was 80 but liked what he does. Give him a raise! Thank you for your service. My only complaint was the $580.00 charge. Sandy Quality of work who knows. On Christmas Day car wld not start and again 3 weeks later. AAA said I needed a battery but I’m sure because it was under warranty service did not replace it. On the second trip in January Antonio Vila made sure the service department put in a new battery. Works fine now. Two trips and 2 AAA trips was not necessary so the QUALITY of work on 7/12/2022 will have to wait, More
by Swavelys
Employees Worked With
Beatriz Perez
